Ben Alford
Hurstbridge,VIC
Summary
Effective worker who thrives working both independently and as part of a team. Friendly and helpful towards both customers and coworkers, who is also able to form strong relationships quickly. A fast learner capable of filling a variety of roles with ease. A level headed and critical thinker who works excellently under pressure and is driven to succeed.
Overview
1
1
year of professional experience
Work History
Vineyard Worker
Paramoor Winery
01.2022 - 02.2022
- Collaborated with fellow workers in daily tasks, fostering a positive work environment on the vineyard.
- Kept vineyard facilities and equipment in good working order for ongoing operations.
- Enhanced vineyard productivity by diligently pruning and thinning grapevines.
- Effectively and safely provided maintenance on Winery property, including the use of a chainsaw to clear fallen trees.
- Provided aid at cellar door, including interacting with customers and processing orders.
Coffee Shop Program
Swipers Gully
03.2021 - 03.2021
- Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
- Managed cash register transactions accurately, maintaining accountability for all financial transactions during shifts.
- Demonstrated strong knowledge of all menu items, effectively answering customer inquiries and offering customized recommendations based on individual preferences.
- Collaborated with team members to optimize workflow efficiency, resulting in reduced wait times for customers.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Increased speed of service by optimizing drink preparation techniques without sacrificing beverage quality or consistency.
- Cleaned counters, machines, utensils, and seating areas daily.
Education
High School Diploma -
Eltham College
Research, VIC2025
Skills
- Clear Communication
- Critical Thinking
- Teamwork and Collaboration
- Customer Assistance
- Active Listening
- Decision-Making
Timeline
Vineyard Worker
Paramoor Winery
01.2022 - 02.2022
Coffee Shop Program
Swipers Gully
03.2021 - 03.2021
High School Diploma -
Eltham College
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