Ben Arellano
Auburn,Australia
Summary
Driven Shift Lead Manager with 30 years of experience executing daily operations. Multi-tasker with proven success managing facilities while accommodating and servicing customers. Successfully maintains appropriate standards and adheres to safety guidelines.
Confident Shift Manager with 25 years of experience supervising employees in strenuous and often chaotic work environments. Budget conscious and effective leader, keeping overhead costs low, employees working hard and customers satisfied. Professional and results-focused with excellent problem-solving skills and action-oriented approach to troubleshooting inefficiencies.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
40
40
years of professional experience
Work History
Shift Manager
Real Pet Food Co
Ingleburn, NSW
11.2013 - Current
- Trained and mentored new employees to maximize team performance.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Exercised composure under pressure and in escalated customer service scenarios.
- Assisted management team in developing and creating welcoming atmosphere for crew members to voice complaints.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Recruited and interviewed candidates for management to evaluate readiness and fit for position.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Evaluated performance, adjusted strategies and maintained agile, sustainable operations.
- Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
Systems Coordinator
Ardagh Group (Amcor)
Milperra, NSW
10.2008 - 11.2013
- Oversaw continuous development of tools and workflows to manage critical business processes.
- Implemented security structures to prevent unauthorized access and maintain system security.
- Designed, planned and implemented new systems and enhancements to existing systems to improve productivity.
- Worked with third-party vendor support to address product-related issues.
- Designed, documented and implemented database solutions to support web applications.
- Collaborated with stakeholders to define and clarify user requirements.
- Managed and monitored installed systems for highest level of availability.
- Participated in system development life cycle from requirements analysis through system implementation.
Production Supervisor
Visy Industrial Packaging (VIP)
South Granville, NSW
06.1987 - 10.2013
- Utilized lean practices to balance workflow and alleviate redundancy.
- Trained staff of direct labor employees to perform assembly and manufacture of specified products.
- Prepared in advance for and addressed production problems, material deficits, equipment failures and unavoidable delays.
- Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies and organizing manpower.
- Collaborated across departments to establish project guidelines and create unique products to drive profitability.
- Oversaw equipment modifications and upgrades.
- Achieved on-time shipments goal by empowering employees to continued success.
- Established clear priorities and production quality standards.
- Resolved issues quickly to maintain productivity goals.
- Set and enforced performance-oriented production approach, significantly increasing worker output and reducing safety incidents.
- Monitored materials use to identify concerns and keep costs low.
Education
No Degree - Industrial Production Engineering
TAFE New South Wales
Granville, NSWBachelor of Arts - Political Science
Philippine Christian University
Philippines03.1985
Skills
- Inventory controls
- Accurate Money Handling
- Team Leadership
- Scheduling
- Training and Development
- Team Building
- Training and mentoring
- Strategic planning
- Negotiation
- Business Development
Timeline
Shift Manager
Real Pet Food Co
11.2013 - Current
Systems Coordinator
Ardagh Group (Amcor)
10.2008 - 11.2013
Production Supervisor
Visy Industrial Packaging (VIP)
06.1987 - 10.2013
No Degree - Industrial Production Engineering
TAFE New South Wales
Bachelor of Arts - Political Science
Philippine Christian University
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