Ben Black
Charters Towers,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Cook
Cafe 389
05.2021 - 02.2024
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
Cafe Owner
Cool Bean Cafe
09.2017 - 03.2020
- Managed financial aspects of the business, including budgeting, forecasting, and controlling costs.
- Ensured compliance with health and safety regulations through regular employee training sessions and facility inspections.
- Mentored and trained employees to improve performance and encourage professional growth.
- Enhanced customer loyalty through exceptional service and consistent product quality.
Cafe Manager
Fish On Flinders
12.2000 - 08.2017
- Oversaw daily cafe operations to maintain smooth workflow in both front-of-house and back-of-house areas.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Trained cafe employees to consistently exceed customers' expectations and provide superior service.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Oversaw food preparation and monitored safety protocols.
Cook
The Shelley Inn
11.1995 - 11.2000
- Worked with chef to prepare daily food specials and other supplies.
- Followed recipes closely for consistent taste, quality and presentation.
- Placed orders to restock items before supplies ran out.
- Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates.
Education
High School Diploma -
Sandgate District State High School
Deagon, QLDSkills
- Customer Service
- Cooking
- Cleaning and organization
- Food handling
- Supply Restocking
- Teamwork and Collaboration
- Efficient multitasking
Timeline
Cook
Cafe 389
05.2021 - 02.2024
Cafe Owner
Cool Bean Cafe
09.2017 - 03.2020
Cafe Manager
Fish On Flinders
12.2000 - 08.2017
Cook
The Shelley Inn
11.1995 - 11.2000
High School Diploma -
Sandgate District State High School