- Cooking
- Avid Reader
- Running
- Creative Writing
- Film
Ben Bonney
Melbourne
Summary
My Name is Ben and I am currently looking for employment within an industry in which I can grow and learn in whilst I engage in a Double Degree in Psychology and Social Work with Honours.
I’ve recently completed an Associate Degree in Professional Writing and Editing at RMIT, graduating with distinction. However, I’ve decided to change my career path as I find social work, especially AOD would be more fulfilling and rewarding.
Overview
2025
2025
years of professional experience
Work History
Sales Assistant
Ripe Organics
02.2023 - 01.2024
- Support
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Assisted customers with prompt and polite support in-person and via telephone.
Bartender
Joe’s Shoe Store
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Sales Assistant
Dymocks Bookseller
Administrative Assistant/Personal Support Worker
Capability Support Coordination
01.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Had 1to1 visits with clients.
Education
Associate of Arts - Professional Writing And Editing
Royal Melbourne Institute of Technology
Melbourne, VIC11-2024
Associate of Arts - The Bachelor of Social Work (Honours) /Psychology
Royal Melbourne Institute of Technology
Melbourne, VIC11-2027
Skills
- Hard working
- Great customer service
- Punctual
- Works well with others
- Motivated
- Approachable
- Strong boundaries
- Outgoing
- Goal oriented
- Relationship building
- Team support and assistance
- Friendly and helpful
- Strong communication and interpersonal skills
- Reliable and responsible
- Team cooperation
- Adaptable and flexible
- Honest and dependable
- Creative thinking
Interests
Timeline
Administrative Assistant/Personal Support Worker
Capability Support Coordination
01.2024 - Current
Sales Assistant
Ripe Organics
02.2023 - 01.2024
Sales Assistant
Dymocks Bookseller
Bartender
Joe’s Shoe Store
Associate of Arts - Professional Writing And Editing
Royal Melbourne Institute of Technology
Associate of Arts - The Bachelor of Social Work (Honours) /Psychology
Royal Melbourne Institute of Technology
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