Ben Brunner
Brighton
Summary
Dynamic professional with experience at The Good Guys Brighton, excelling in customer relations and appointment scheduling. Proven organizational skills and a tech-savvy approach enhance efficiency. Successfully resolved customer complaints, ensuring satisfaction and fostering positive experiences. Adept at documentation and reporting, contributing to streamlined business operations.
Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Receptionist
The Good Guys Brighton
05.2024 - 06.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Apprentice Mechanic
BMW Group
05.2023 - 03.2024
- Assisted senior mechanics with complex repairs, gaining hands-on experience and improving technical skills.
- Made basic repairs to cars and other vehicles, asking questions, and taking notes to increase personal knowledge.
- Took assessments to prove knowledge base and skills.
- Observed senior mechanics completing major repairs.
- Test drove vehicles before and after repairs to determine functionality, necessary actions or completion statuses.
- Took advantage of opportunities to learn new systems and repair procedures.
Education
Certificate IV - Real Estate
LinkLearn
Melbourne, VIC05-2025
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- File management
- Professional demeanor
- Documentation and reporting
- Tech-Savvy
- Security awareness
- Project management
- Phone etiquette
- Business operations
Certification
- Real Estate Training - Completed with LinkLearn
Timeline
Receptionist
The Good Guys Brighton
05.2024 - 06.2024
Apprentice Mechanic
BMW Group
05.2023 - 03.2024
Certificate IV - Real Estate
LinkLearn
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