Ben Caesar
WUNDOWIE
Summary
Experienced Operations Manager at Optic Security Group Pty Ltd, managing daily operations at the Broome Headquarters. Skilled in cultivating relationships with Government Clients and key stakeholders from large corporations to drive business growth. Proficient in implementing strategic initiatives for operational efficiency and improved performance. Demonstrated success in building strong partnerships and achieving exceptional results in a fast-paced environment.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Operations Manager
Optic Security Group Pty Ltd
09.2023 - Current
- Supervised Technicians and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
Self Employed
Rural Asset Protection Pty Ltd
12.2020 - 09.2023
- Project Management of Large scale Jobsites
- Scheduling jobs on software
- Preparing documents, Job sheets, alarm profiles, commissioning documents
- Tech Support
- Stock Ordering.
- Mine site and remote locations including cocos islands
- Fibre splicing and repairs
- Concept, Integriti, Inception Tecom, Milestone, DVTEL, Paradox
Commissioning Technician
Techwest Solutions Pty Ltd
12.2016 - 12.2020
- Project Management of multiple Jobsites
- Scheduling jobs on software
- Preparing documents, Job sheets, alarm profiles
- Tech Support
- Stock Ordering.
- Service Of Security Systems
- Installations
- Concept, Integrity, Tecom, Milestone, DVTEL, Paradox
Operations Co-Ordinator
Rest – A- Sured Security Pty Ltd
11.2014 - 12.2016
- Answering phones
- Scheduling jobs on software
- Preparing documents, Job sheets, alarm profiles
- Tech Support
- Project Management of multiple jobs at any one time.
- Service of Security Systems
- Installations
- Training Staff on DSC, Reliance, Ness, Hikvision, Mivision, Geutebruck Milestone
Security Alarm Service Technician
Prestige Alarms Pty Ltd
07.2013 - 10.2014
- Programming all manner of security systems
- Maintenance of council contracts
- Preparing documents, Job sheets, alarm profiles
- Maintain company vehicle
- Install and maintenance all facets of CCTV
Operations Manager
West-Sure Group Pty Ltd
02.2012 - 07.2013
- Directly managing 11 staff for Cash in Transit Duties
- Scheduling / Rostering
- Preparing documents for the General Manager
- Run Sheet adjustments
- Maintain vehicle Fleet
Director / Self Employed
Sebsa Management Pty Ltd - Datawest
02.2011 - 02.2012
- Installations of security and data networks
- Scheduling of staff and duties
- Stock management
- Training management
- Active apprentice employer
- Administrative duties
Guard and Patrols Manager
West-Sure Group Pty Ltd
09.2009 - 02.2010
- Assisting Cash in Transit operations where required.
- Client Liaison
- Rostering of Guards and Patrols
- Maintaining Computers onsite (including server)
- Overseeing Repair and installation of Security system upgrades
- Repair and replacement of Security Cameras
Owner Operator (small business)
G.P.S Security
11.2006 - 09.2009
- Install and Maintain telephone systems.
- Install and Maintain Alarm systems
- Customer liaison
- Sub-contracted to larger companies
- Travel to remote locations
Installer
Data West
12.1997 - 11.2006
- Install and maintain telephone systems
- Install and maintain Alarm Systems
- Customer Service
- Travel to remote locations
Education
High School Diploma -
Melville Senior High School
Melville, WA12-1996
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operational efficiency
- Employee relations and conflict resolution
- Staff training
- Project management
Certification
- Year 12 T.E.E
- Certificate 2 and 3 in Security Operations
- Tecom Certified
- Innerrange certified
- Austel Approved Telecommunications Installer
- Commercial Agents approved Alarm System Installer
- All Low-End Security system install and programming
- Gallagher Programming and Installation
- Bosch Security system installations
- Milestone, Geutebruck, Nx Witness, Indigo Vision
- Experienced in All Microsoft applications
- Manual Handling Certificate
Timeline
Operations Manager
Optic Security Group Pty Ltd
09.2023 - Current
Self Employed
Rural Asset Protection Pty Ltd
12.2020 - 09.2023
Commissioning Technician
Techwest Solutions Pty Ltd
12.2016 - 12.2020
Operations Co-Ordinator
Rest – A- Sured Security Pty Ltd
11.2014 - 12.2016
Security Alarm Service Technician
Prestige Alarms Pty Ltd
07.2013 - 10.2014
Operations Manager
West-Sure Group Pty Ltd
02.2012 - 07.2013
Director / Self Employed
Sebsa Management Pty Ltd - Datawest
02.2011 - 02.2012
Guard and Patrols Manager
West-Sure Group Pty Ltd
09.2009 - 02.2010
Owner Operator (small business)
G.P.S Security
11.2006 - 09.2009
Installer
Data West
12.1997 - 11.2006
High School Diploma -
Melville Senior High School
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