Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ben Cervetto

Essendon,VIC

Summary

Store Assistant possessing exceptional organizational and customer service skills. Highly successful at working with peers, sales personnel and managers. I have experience operating POS equipment, processing merchandise returns and updating pricing. I am skilled at building connections with customers with excellent communication skills combined with analytical and attentive nature to keeping stock levels optimal to drive sales. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude with a willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience
6
6
years of post-secondary education

Work History

Kmart Store Assistant

Kmart
07.2022 - Current

Sales Assistant:
- Consistently providing excellent product knowledge and assistance to customers.
- Welcomed and engaged with customers at the front of the store, assisting with inquiries, and ensuring a positive shopping experience.
- Demonstrated expertise in merchandise selection, helping customers find the right products.
- Operated cash registers, handled cash and credit card transactions accurately.
- Collaborated with team members to organize and execute in-store promotional stock events.

Store Maintenance and Restocking:
- Conducted routine store maintenance tasks to ensure a clean and organized shopping environment.
- Managed inventory and restocked shelves to maintain optimal product availability for customers.
- Assisted with price labelling updates to enhance product visibility and sales.
- Conducted daily inspections to identify and report maintenance issues, contributing to a safe and welcoming store atmosphere.

Backroom Unpacking and Storage:
- Received and sorted incoming merchandise deliveries, ensuring accurate product quantities and quality.
- Organized and efficiently stored incoming goods in designated backroom areas.
- Maintained meticulous records of inventory, ensuring proper labelling and tracking of products.
- Collaborated with team members to prioritize restocking tasks and coordinate with front-of-store needs.
- Assisted in the handling and disposal of packaging materials in an environmentally responsible manner.

Customer Service:
- Provided exceptional customer service by actively listening to customer needs and resolving issues promptly.
- Assisted customers with product returns, exchanges, and warranty inquiries, ensuring a hassle-free experience.
- Utilized strong interpersonal skills to build rapport with customers and address their inquiries and concerns.

Education

High School Diploma -

St Bernards College
Essendon, Vic
01.2018 - Current

Skills

- Excellent customer service and communication skills
- Quick learner with a strong work ethic
- Over the counter sales proficiency
- Inventory management and restocking
- Store maintenance and cleanliness
- Backroom operations and organization
- Cash register operation and cash handling

Timeline

Kmart Store Assistant

Kmart
07.2022 - Current

High School Diploma -

St Bernards College
01.2018 - Current
Ben Cervetto