Store Assistant possessing exceptional organizational and customer service skills. Highly successful at working with peers, sales personnel and managers. I have experience operating POS equipment, processing merchandise returns and updating pricing. I am skilled at building connections with customers with excellent communication skills combined with analytical and attentive nature to keeping stock levels optimal to drive sales. I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude with a willingness to take on added responsibilities to meet team goals.
Sales Assistant:
- Consistently providing excellent product knowledge and assistance to customers.
- Welcomed and engaged with customers at the front of the store, assisting with inquiries, and ensuring a positive shopping experience.
- Demonstrated expertise in merchandise selection, helping customers find the right products.
- Operated cash registers, handled cash and credit card transactions accurately.
- Collaborated with team members to organize and execute in-store promotional stock events.
Store Maintenance and Restocking:
- Conducted routine store maintenance tasks to ensure a clean and organized shopping environment.
- Managed inventory and restocked shelves to maintain optimal product availability for customers.
- Assisted with price labelling updates to enhance product visibility and sales.
- Conducted daily inspections to identify and report maintenance issues, contributing to a safe and welcoming store atmosphere.
Backroom Unpacking and Storage:
- Received and sorted incoming merchandise deliveries, ensuring accurate product quantities and quality.
- Organized and efficiently stored incoming goods in designated backroom areas.
- Maintained meticulous records of inventory, ensuring proper labelling and tracking of products.
- Collaborated with team members to prioritize restocking tasks and coordinate with front-of-store needs.
- Assisted in the handling and disposal of packaging materials in an environmentally responsible manner.
Customer Service:
- Provided exceptional customer service by actively listening to customer needs and resolving issues promptly.
- Assisted customers with product returns, exchanges, and warranty inquiries, ensuring a hassle-free experience.
- Utilized strong interpersonal skills to build rapport with customers and address their inquiries and concerns.
- Excellent customer service and communication skills
- Quick learner with a strong work ethic
- Over the counter sales proficiency
- Inventory management and restocking
- Store maintenance and cleanliness
- Backroom operations and organization
- Cash register operation and cash handling