Open To Work
Benjamin Clark
Woolworths Supermarket
Mount Isa,QLD
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Mining Operator
Work Type
Full Time
Location Preference
On-SiteRemoteHybrid
Location:
Mount Isa, QLD
Open to relocation:
Yes
Important To Me
Career advancementPersonal development programsCompany CulturePaid sick leave
27
years of professional experience
Dynamic professional with a robust background in coaching, training, and mentoring teams across customer service, fresh food, and retail sectors. Dedicated to embodying the company's mission in every interaction while delivering exceptional service and fostering a positive work environment. Strong focus on cultivating a culture of excellence and continuous improvement. Expertise in team leadership and a steadfast commitment to upholding the highest standards position this candidate to drive success and exceed expectations in any customer-focused role. Eager to leverage retail experience and skills to make a meaningful impact in the mining sector.
Work History
Assistant Store Manager
11 Months- Supervised store operations to ensure delivery of exceptional customer service and satisfaction.
- Trained and mentored team members on best practices in sales and merchandising.
- Implemented systematic inventory control measures to reduce discrepancies and guarantee consistent product availability.
- Developed and implemented promotional displays to enhance product visibility and drive sales.
- Managed ride-on forklift operations to facilitate timely receipt of incoming loads.
- Conducted regular staff meetings to communicate updates and foster a collaborative environment.
- Resolved customer inquiries and issues promptly, enhancing overall shopping experience quality.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Implemented safety protocols and maintained secure facilities to protect employee well-being.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Assistant Store Manager
8 Months- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Growing Strength through out the store with the team to create a self sufficient store
Store Manager Relief
1 Month- Help foster a 1 Team culture ensuring we bring to life our purpose of Bringing a Little Good to Everyone Everyday.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new team members.
- Improved customer satisfaction through team training in customer service and product knowledge.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Assistant Store Manager
3 Months- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among team members regularly.
Store Manager Relief
1 Month- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through team training in customer service and product knowledge.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Assistant Store Manager
3 Months- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated Team Leaders to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among team members regularly.
Store Manager Relief
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Assistant Store Manager
4 Months- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Bakery Manager
4 Years 4 Months- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Handled staff scheduling, ensuring adequate coverage during peak times while minimizing labor costs.
- Maintained cleanliness and hygiene in bakery premises.
Longlife Team Manager
1 Year 4 Months- Tasks including coaching and mentoring team members, rostering, sales planning, food safety
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
Longlife Team Manager
5 Months- Day to Day operations of a Longlife department
- Tasks including coaching and mentoring team members, rostering, sales planning, food safety
Nightfill Manager
4 Months- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
Bakery Team Manager
5 Years 9 Months- Tasks including coaching and mentoring team members, rostering, sales planning, food safety
- Implemented cost-saving measures in ingredient sourcing, reducing overhead expenses without compromising quality.
- Evaluated team member performance regularly, providing constructive feedback and opportunities for growth.
- Monitored baking equipment maintenance schedules, ensuring timely repairs for uninterrupted workflow.
- Streamlined production processes by identifying bottlenecks and reallocating resources for improved efficiency.
- Boosted customer satisfaction through consistently delivering high-quality baked goods and exceptional service.
Grocery Manager Releif
2 Months- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Increased customer satisfaction by implementing efficient inventory management and product rotation systems.
Fruit and Veg Manager Releif
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Bakery Team Manager
8 Months- Day to Day operations of a Bakery department
- Tasks including coaching and mentoring team members
- Successfully trained and signed off three bakery apprentices
- Other tasks include rostering, sales planning, food safety
Bakery Team Manager
7 Months- Implemented cost-saving measures in ingredient sourcing, reducing overhead expenses without compromising quality.
- Evaluated team member performance regularly, providing constructive feedback and opportunities for growth.
- Monitored baking equipment maintenance schedules, ensuring timely repairs for uninterrupted workflow.
- Streamlined production processes by identifying bottlenecks and reallocating resources for improved efficiency.
- Boosted customer satisfaction through consistently delivering high-quality baked goods and exceptional service.
Bakery Team Manager
3 Months- Implemented cost-saving measures in ingredient sourcing, reducing overhead expenses without compromising quality.
- Evaluated team member performance regularly, providing constructive feedback and opportunities for growth.
- Monitored baking equipment maintenance schedules, ensuring timely repairs for uninterrupted workflow.
- Streamlined production processes by identifying bottlenecks and reallocating resources for improved efficiency.
- Boosted customer satisfaction through consistently delivering high-quality baked goods and exceptional service.
Bakery Manager
1 Year 8 Months- Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Managed inventory and reduced waste, resulting in cost savings for the bakery.
- Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
- Enforced compliance with food safety standards with proper food storage, sanitation and labeling.
- Maintained cleanliness and hygiene in bakery premises.
- Managed all baking operations professionally and handled all problems confidently.
- Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
- Maintained and controlled inventory of baked goods.
Head Baker/Bakery Operations Manager
3 Years 7 Months- Led production of artisanal breads, pastries, and desserts to meet high-quality standards.
- Trained and mentored junior bakers on baking processes, safety protocols, and quality control measures.
- Streamlined inventory management processes, optimizing ingredient usage and minimizing waste.
- Conducted regular quality assessments to ensure compliance with health regulations and company standards.
- Increased customer satisfaction by consistently delivering high-quality baked goods and maintaining a clean, organized work environment.
- Coordinated staff schedules efficiently while minimizing overtime expenses and maintaining optimal staffing levels during peak business hours.
Head Baker/Pastry Chef
11 Months- Developed and executed creative recipes, enhancing product variety and customer satisfaction.
- Oversaw daily baking operations, ensuring quality and consistency in all products.
- Trained and mentored junior bakers, fostering skill development and teamwork.
- Implemented inventory management strategies, optimizing ingredient usage and reducing waste.
Apprentice Baker
4 Years 3 Months- Operated commercial ovens and mixers to produce a variety of baked goods.
- Assisted in measuring and mixing ingredients according to standardized recipes.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Monitored baking times and temperatures for optimal product quality and consistency.
Education
No Degree - Mental Health First Aid
No Degree - Senior First Aid Certificate Including CPR
No Degree - Mental Health First Aid
Certificate 4 Retail Manager
Certificate 3 Baker/Pastry Chef
Year 11
Skills
Conflict Resolution
Training of Apprentices
First Aid
Food Safety
OH&S
Coaching Teams on E2E processes
Problem-solving
Retail operations
Team building and leadership
Mechanically minded and able to pick up things quickly
Highly efficient
Safe operation of a forklift
Interests
Offering time and support to shelters for the homeless
women
and animals.
Sharing travel tips
recommendations
and insights with fellow enthusiasts.
Cooking
Exploring famous landmarks
historical sites
and cultural attractions in a new destination.
Enjoying the art of baking and pastry-making
experimenting with recipes.
I enjoy helping others and giving back to the community.
Enjoy hobbies that combine physical activity with outdoor exploration.
Volunteering for community initiatives to give back to local communities and make a positive impact.
Community
I am a huge advocate for helping the community. I love getting out there and volunteering my time to help community groups to give back.
Timeline
Assistant Store Manager
Woolworths Supermarket
07.2025 - 06.2026Read More
Assistant Store Manager
Woolworths Supermarket
10.2024 - 06.2025Read More
Store Manager Relief
Woolworths Supermarket
09.2024 - 10.2024Read More
Assistant Store Manager
Woolworths Supermarket
06.2024 - 09.2024Read More
Store Manager Relief
Woolworths Supermarket
02.2024 - 03.2024Read More
Assistant Store Manager
Woolworths Supermarket
11.2023 - 02.2024Read More
Store Manager Relief
Woolworths Supermarket
10.2023 - 10.2023Read More
Assistant Store Manager
Woolworths Supermarket
06.2023 - 10.2023Read More
Bakery Manager
Woolworths
02.2019 - 06.2023Read More
Longlife Team Manager
Woolworths
10.2017 - 02.2019Read More
Longlife Team Manager
Woolworths
05.2017 - 10.2017Read More
Nightfill Manager
Wooolworths
01.2017 - 05.2017Read More
Grocery Manager Releif
Woolworths
08.2016 - 10.2016Read More
Fruit and Veg Manager Releif
Woolworths
07.2016 - 07.2016Read More
Bakery Team Manager
Woolworths
04.2011 - 01.2017Read More
Bakery Team Manager
Woolworths
09.2010 - 05.2011Read More
Bakery Team Manager
Woolworths
02.2010 - 09.2010Read More
Bakery Team Manager
Woolworths
11.2009 - 02.2010Read More
Bakery Manager
Woolworths
03.2008 - 11.2009Read More
Head Baker/Bakery Operations Manager
Brumby's Bakery
09.2004 - 04.2008Read More
Head Baker/Pastry Chef
Stephens Delimart
10.2003 - 09.2004Read More
Apprentice Baker
Rafters Bakery
08.1999 - 11.2003Read More
St Columban's College
Year 11
Read More
COTAH
Certificate 3 Baker/Pastry Chef
Read More
Woolworths
Certificate 4 Retail Manager
Read More
Red Cross
No Degree from Senior First Aid Certificate Including CPR
Read More
WOW
No Degree from Mental Health First Aid
Read More
WOW
No Degree from Mental Health First Aid
Read More