Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ben Coles

Summary

Dynamic and detail-oriented professional with a proven track record in the hospitality and logistics sectors, notably at Wetherspoons. Excelled in creating welcoming environments and efficiently managing time, demonstrating strong teamwork and decision-making skills. Achieved significant improvements in customer satisfaction and operational productivity without compromising safety or quality.

Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Barista

Dobbies
Shepton Mallet
04.2024 - 10.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Front of House/Bar Work

Wetherspoons
Wells
03.2023 - 12.2023
  • Answered telephone to make reservations and take orders.
  • Remembered, recited and promoted variety of menu items.
  • Offered guests choice of seating and escorted to appropriate table.
  • Assigned wait staff to service guests in sections.
  • Worked well in busy environments and long shifts.

Warehouse Operative

Wilmotts
Shepton Mallet
06.2022 - 12.2022
  • Assembled pallets and loaded them into lorries.

Education

A LEVEL - Fine Arts

Frome College
Street
08.2024

GCSE - Business, Art, Photography, Maths, English,Sport

Frome College
Frome
08.2022

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player

Accomplishments

Solo travelled around south east Asia for 5 months

Certification

9 GCSEs

2 A levels

Timeline

Barista

Dobbies
04.2024 - 10.2024

Front of House/Bar Work

Wetherspoons
03.2023 - 12.2023

Warehouse Operative

Wilmotts
06.2022 - 12.2022

A LEVEL - Fine Arts

Frome College

GCSE - Business, Art, Photography, Maths, English,Sport

Frome College
Ben Coles