Ben Dixon
Springfield Lakes,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Maintenance and Repair Manager
Freedom Fuels
04.2023 - Current
- Streamlined workflow processes by maintaining accurate records of completed repairs and required follow-up actions.
- Ensured continuous operation of machinery with timely preventive maintenance and inspections.
- Contributed to cost savings by identifying opportunities for sourcing alternative parts or implementing more efficient repair methods.
- Facilitated smooth facility operations by coordinating with team members to schedule maintenance tasks during periods of minimal disruption.
- Supported company growth through participation in the installation of new equipment at various locations as needed.
- Reduced downtime by swiftly responding to emergency repair requests from various departments.
- Enhanced overall facility safety by promptly addressing and resolving identified maintenance issues.
- Boosted energy efficiency through routine inspections, adjustments, and replacement of worn parts in HVAC systems.
- Provided exceptional customer service by completing repair tasks within established timeframes and communicating updates to clients as necessary.
- Upheld compliance with industry regulations through diligent adherence to safety guidelines during all maintenance activities.
- Improved equipment reliability by conducting regular maintenance and repairs on machinery.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Developed and implemented strategies to improve maintenance processes.
- Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.
- Wrote and revised maintenance procedures.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Conducted regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Safely and effectively handled wide range of cleaning products and solutions.
- Reported issues to property manager so effective resolutions could be put into place.
- Positively engaged with customers and maintained professional appearance as company representative.
- Executed tasks within time and budget constraints.
Owner Operator
Inspired Handyman Services
05.2017 - 04.2023
- Business operation, Renovation work, Demo work, Painting plastering, Everything else you could think of
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Negotiated contracts with vendors to secure favorable terms for the business.
- Trained and motivated employees to perform daily business functions.
- Implemented effective financial management practices, improving cash flow and profitability.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
- Operated with safety and skill to avoid accidents and delays.
Support Coordinator
Focal Community Services
01.2020 - 03.2020
- Successfully Coordinated a case load of up to 30 participants.
Disability Support Worker
Mpower You
10.2019 - 02.2020
- Supplied Social and community access for up to 6 clients
- Some Coordination duties
Disability Support Worker
Icare
05.2019 - 10.2019
- I currently look after three clients who each have there own challenges and goals
Counter Sales Role
STORE MAN
07.2016 - 05.2017
- Sales, Maintained customer satisfaction while handling Refrigeration and Air condition product returns quickly and professionally
- Removed all debris and packaging from boxes and separated for recycling or disposal
- Diligently examined packages and labels for defects or inaccuracies, decreasing overall packaging mistakes
- Greeted customers and directed to requested products
- Completed physical inventory counts each day
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Created and enforced detailed organization processes to increase quality service standards
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked
- Oversaw warehouse staff and maintained efficiency in fast-paced environment
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
Customer Service Role
Heatcraft
07.2016 - 05.2017
- Counter sales, stock take, customer sales, order intake, stock control, phone sales
Owner Operator
Inspired Pool Services
07.2015 - 06.2016
- Pool and spa maintenance, pool equipment sales and installation, office work, business operations
Pool and spa technician
Captain memos
03.2015 - 04.2016
Storeman
midway metals
10.2013 - 03.2015
Sales/buys
Browns plans pawn brokers
05.2013 - 10.2013
Education
Certificate IV - Building And Construction
Tech Skills
04.2026
Certificate IV in Aged Care -
Ashley Institute of Training
09.2020
Certificate III in Transport and Logistics (Stevedoring) -
blue ant
01.2011
Skills
Friendly, Positive Attitude
Teamwork and Collaboration
Customer Service
Problem-Solving
Time Management
Attention to Detail
Flexible and Adaptable
Dependable and Responsible
Multitasking
Critical Thinking
Computer Skills
Calm Under Pressure
Organization and Time Management
Decision-Making
Problem Resolution
Verbal Communication
Certification
Qld Drivers Licence, QLD Government, 07/11/22
Timeline
Maintenance and Repair Manager
Freedom Fuels
04.2023 - Current
Support Coordinator
Focal Community Services
01.2020 - 03.2020
Disability Support Worker
Mpower You
10.2019 - 02.2020
Disability Support Worker
Icare
05.2019 - 10.2019
Owner Operator
Inspired Handyman Services
05.2017 - 04.2023
Counter Sales Role
STORE MAN
07.2016 - 05.2017
Customer Service Role
Heatcraft
07.2016 - 05.2017
Owner Operator
Inspired Pool Services
07.2015 - 06.2016
Pool and spa technician
Captain memos
03.2015 - 04.2016
Storeman
midway metals
10.2013 - 03.2015
Sales/buys
Browns plans pawn brokers
05.2013 - 10.2013
Certificate IV - Building And Construction
Tech Skills
Certificate IV in Aged Care -
Ashley Institute of Training
Certificate III in Transport and Logistics (Stevedoring) -
blue ant
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