Benjamin French

• Led and developed teams of 150+ staff, directly managing 3 Section Leaders and 18 Assistant Section Leaders across multiple departments
• Implemented strategic initiatives to improve efficiency, achieving a 15% reduction in worked hours by restructuring receiving and quality departments
• Maintained the lowest-cost transport department across 8 Aldi regions, aligning with company-wide cost-saving goals
• Drove a strong safety culture resulting in zero lost time injuries in 2023 by enhancing training programs and compliance measures

• Oversaw the operations of 5 Aldi stores, directly managing 5 Store Managers and approximately 120 staff members
• Achieved #1 ranking across over 550 stores in 2018, excelling in financial performance, customer satisfaction, and staff engagement metrics
• Ensured compliance with company policies, industry regulations, and legislative requirements across all locations
• Trained and mentored new Executive Managers and Graduates entering the business, fostering a culture of high performance
• Increased overall team productivity by implementing innovative management strategies and streamlining communication channels.
• Enhanced operations and implemented technological innovations in collaboration with senior leadership.
• Implemented data-driven decision-making processes to drive continuous improvement in overall company performance.
• Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.

• Managed four different restaurants over 3.5 years, adjusting business strategies to cater to unique customer bases and operational challenges
• Implemented a staff development and performance management system that resulted in consecutive years of 30% EBITDA growth
• Designed and introduced new systems for food safety and operational efficiency, later adopted by multiple restaurants within the chain
• Led the launch of two new restaurant locations, overseeing recruitment, training, and initial stock management
• Communicated with customers and vendors positively with particular attention to problem resolution.

• Co-managed all aspects of business operations, including finance, marketing, legal matters, and customer relations
• Developed the company website with a focus on SEO and usability, driving increased traffic and customer engagement
• Negotiated supplier contracts and managed stock control, ensuring consistent product availability and cost management
• Provided exceptional customer service, securing repeat clients and generating positive word-of-mouth referrals for the business.
• As the owner, responsible for whatever needs to be done to keep the business successful.

• Led the operations of 6 stores during a critical restructuring period while the company was under administration
• Promoted to Area Manager by the administrators for exceptional leadership and operational management during a challenging time
• Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
• Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
• Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.

In Progress