Ben Girdwood
Scarborough,WA
Summary
Detail-oriented team player with strong organisational skills, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibility to meet team goals, consistently demonstrating a resilient and hardworking approach. With a proven track record in customer-centric roles spanning multiple years, I’ve honed exceptional communication abilities and adeptness in cultivating meaningful connections across diverse audiences.
Overview
7
7
years of professional experience
Work History
General Labouring
JV Construction
2023.01 - 2024.01
- Performed general labouring tasks including digging, general cleaning, lifting heavy materials
- Also involved in basic carpentry, masonry, and demolition work
- Confident use of power tools
- Supported skilled trades by providing assistance and fetching tools
- Involved in groundwork and pipelaying.
Business Sales Agent
Ecotricity
2021.11 - 2022.11
- Identified and pursued potential customers through various channels, including cold calls, emails, networking, etc
- Communicated effectively with clients and colleagues, fostering productive relationships
- Handled administrative aspects of sales by completing customer contracts and accepting and processing payments
- Retained excellent client satisfaction ratings through outstanding service
- Confident use of various systems such as Salesforce, Sap, and Junifer.
Supermarket Assistant
Waitrose
2020.05 - 2021.10
- Provided exceptional services and pleasant shopping experiences for customers
- Developed strong rapport with customers and created a positive impression of the business
- Answered questions about products and services, helped locate merchandise, and promoted key items
- Opened, shelved, and merchandised new products in a visually appealing and organized way.
Front of House
The Ram Inn
2016.09 - 2020.04
- Directed and supervised a team of staff members, ensuring adherence to quality standards and efficient service delivery
- Prioritized customer satisfaction by delivering prompt and attentive service
- Proficiently handled various roles encompassing pot washing, table waiting, bar service, and customer assistance.
Education
BA (Hons) Physical Education and School sport (1:1) -
Sheffield Hallam University
07.2020
Level 3 BTEC Triple Distinction* In Sport Coaching -
Cirencester College
07.2017
11 GCSE’s A*-B Including Mathematics And English -
Thomas Keble School
07.2015
Skills
- Excellent verbal and written communication
- Adaptability
- Persistence and resilience
- Time Management
- Team Player
- Microsoft software (including Word, Excel, PowerPoint and Teams)
References
Available upon request
Timeline
General Labouring
JV Construction
2023.01 - 2024.01
Business Sales Agent
Ecotricity
2021.11 - 2022.11
Supermarket Assistant
Waitrose
2020.05 - 2021.10
Front of House
The Ram Inn
2016.09 - 2020.04
BA (Hons) Physical Education and School sport (1:1) -
Sheffield Hallam University
Level 3 BTEC Triple Distinction* In Sport Coaching -
Cirencester College
11 GCSE’s A*-B Including Mathematics And English -
Thomas Keble School