Ben Harris
Bentleigh East,VIC
Summary
Accomplished Crew Trainer at McDonald's, excelling in employee training and customer service. Demonstrated leadership by enhancing team productivity and morale through effective coaching and feedback. Skilled in cash handling and POS systems, significantly contributing to operational excellence. Proven ability to foster a positive work environment, inspiring high standards of service and team success.
Overview
5
5
years of professional experience
Work History
Crew Trainer
McDonald's
01.2020 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Observed team members' work shifts to offer constructive feedback.
- I was trained in all areas including: Front of house, Kitchen, and Cafe
- Demonstrated high-quality service standards to inspire team excellence.
- Fostered positive work environment, leading to increase in crew morale and productivity.
Education
Bachelor Of Criminology - Criminal Justice
Deakin University
Melbourne, VICHigh School Diploma -
Salesian College
Chadstone, VIC11.2022
Skills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Decision-making
- POS systems
Volunteer Work
On multiple occasions, I volunteered at St. Christopher's parish fete, where I was responsible for collecting and counting the cash from each stall
During my tenure at Salesian College, I volunteered as a tour guide, where I conducted tours and helped with major events that occurred within the school
Timeline
Crew Trainer
McDonald's
01.2020 - Current
Bachelor Of Criminology - Criminal Justice
Deakin University
High School Diploma -
Salesian College