Results-driven Food Service Manager with expertise in operational management and service efficiency. Streamlined operations through targeted training, enhancing staff performance and compliance with health regulations. Optimized delivery logistics to reduce costs while ensuring timely service. Excelled in inventory control and mentoring, fostering a collaborative work environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Delivery Driver
Dominos
Kelso, NSW
06.2025 - 02.2026
Delivered orders efficiently to customers, ensuring timely service and maintaining high satisfaction levels.
Managed route planning to optimize delivery times and minimize fuel costs while adhering to safety regulations.
Communicated with team members to coordinate order preparations and resolve delivery issues, enhancing operational flow.
Manager
McDonald's
Kelso, Australia
06.2019 - 04.2025
MACDONALDS-Kelso NSW
Streamlined daily operations by implementing effective training programs, enhancing staff performance and improving service efficiency.
Developed and maintained operational standards, ensuring compliance with health and safety regulations to uphold quality assurance.
Led a team of employees to optimize workflow processes, resulting in improved customer satisfaction and fast service delivery.
Conducted regular inventory assessments, effectively minimizing waste and ensuring adequate stock levels for peak hours.
Mentored new team members, facilitating their onboarding and integration into the company culture and operational practices.
Trained employees on additional job positions to maintain coverage of roles.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School - Year 12
Denison College of Secondary Education, Kelso High Campus
Kelso, NSW
Skills
Food Preparation
Food Safety
Kitchen Experience
Management
Supervising Experience
Food Production
Food handling
Inventory Control
Host/Hostess
Food Service
Cleaning Experience
Kitchen Management Experience
Retail Sales
Order delivery
Route planning
Customer satisfaction
Safety regulations
Team communication
Operational efficiency
Staff training
Inventory management
Onboarding support
Shift management
Cost minimization
Service efficiency
Stock assessment
Employee mentoring
Time management
Customer service
Retail logistics
Highest Level Of Education
Secondary School (Year 12)
Certification
White Card, 02/01/18, Present
First Aid Certification, 06/01/24, 06/01/27
Manual Driver License, 11/01/22, 04/01/24
Eligible To Work
Yes
Personal Information
Total Experience: 5
Timeline
Delivery Driver
Dominos
06.2025 - 02.2026
Manager
McDonald's
06.2019 - 04.2025
High School - Year 12
Denison College of Secondary Education, Kelso High Campus