Experienced in working at a 4.5* hotel, satisfying guests with high expectations and very specific requests.
Proficient in use of hotel PMS services such as Opera Cloud and Protel.
Trained as a cover Night Manager, covered multiple shifts.
Ensured smooth check ins and check outs in a all year round high occupancy hotel with 110 rooms.
Trained in reservations in order to assist our reservations team when needed.
Handled customer complaints professionally, resulted in conflict resolution.
Drama teacher Assistant
Bowden Theatre works
New Mills, UK
2023.10 - 2024.02
Lead physical warm ups and drama games
Assisted with helping in drama lessons and supporting when required.
Chaperoned and assisted in rehearsals during the musicals they would put on.
Merchandise Supervisor
National Merchandise
London
2021.12 - 2023.10
Filled various roles within the company, such as customer
services, stock management and distribution, and multi-team
management
Main attributes were managing a team, as well as stock
management to ensure smooth completion of events.
Pantomime Performer (Aladdin/multi-role)
Outside the Box Productions
Touring production, UK
2021.11 - 2022.01
Performed in multiple roles in a touring Pantomime aimed at school Years 1-6
Kept the young audience engaged with participation from them and I learnt how to keep multiple children of different age groups engaged.
Adapted the performance to the different audience age groups and type of schools.
Always made sure to have fun with audience whilst staying professional and keeping them engaged
Drama/singing teacher volunteer
Take Part
New Mills, UK
2021.05 - 2021.08
Lead warm ups and drama games with the students
Helped students with advice on auditions for Drama School and new songs for their repertoire
Assisted with the running and set up of classes
Performing (Dick Whittington)
Carousel Theatre Company
Touring Production, UK
2019.11 - 2020.01
Performed in a touring company around multiple care homes 6 days a week, multiple times a day.
Learnt to perform to a variety of elderly audiences with different types of disabilities.
Adapted our performance to a range of different environments.
Always made sure to get the audience involved and engaged.
Acting Tutor
Take Part In The Art
2015.01 - 2016.03
Significantly improved leadership, teamwork and communication
skills by teaching dramatic arts to groups of young children while
simultaneously supervising the older members.
Practiced my teaching and interpersonal skills by ensuring that
the children are at a professional level of discipline and effectively
teaching the required syllabus.
Education
Bachelor of Arts - Musical Theatre
Performance Preparation Academy
Guildford,United Kingdom
2017.09 - 2020.05
Extended Diploma - Musical Theatre
Pendleton Sixth Form College
Manchester
2014.05 - 2016.05
GCSEs -
Hope Valley College
United Kingdom
2009.09 - 2014.05
Skills
Proficient in MEWS
Holds RSA NSW
Holds First Aid NSW
Problem Solving
Organisation
Teamwork
Leadership
Adaptability
Communication
Point of Sale (POS) systems
Microsoft Office applications
Languages
English
Native
Visa type
Working Holiday Visa
Hobbies and passions
Gaming
Guitar and Piano
Film and TV
Musicals and theatre
Travel
Fitness
Singing
Animals
Additional Information
Demonstrated commitment to philanthropy through consistent
volunteer work for charitable causes, including active involvement
in a theatre group, "Let the People Sing," where all performances
contributed proceeds to charity.
Contributed to entertainment for diverse audiences through
participation in a paid touring pantomime based on the classic tale
of Dick Whittington, catering to the residents of care homes.