Ben Kerridge
Bridgewater
Summary
Hello, my name is Ben,
Experienced customer service and operations professional with over six years in the car rental industry, based in Hobart, Tasmania. Proven ability to adapt to corporate transitions and maintain high standards of service delivery. Strong background in client relations, fleet coordination, and day-to-day rental operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Location Supervisor
Hertz Corporate
09.2021 - 08.2025
- Oversaw daily operations to ensure compliance with company policies and safety regulations.
- Managed staff scheduling and performance evaluations to optimize team efficiency.
- Implemented process improvements that enhanced customer service quality and operational workflows.
- Developed training programs for new hires, focusing on operational standards and customer interactions.
- Cultivated relationships with local businesses, enhancing community engagement and customer loyalty initiatives.
- Mentored junior staff members, fostering professional growth and development within the team.
- Managed inventory levels effectively, reducing waste while ensuring adequate supplies were always available.
- Assessed staffing needs regularly based on fluctuating demand patterns to optimize labor resources.
Customer service & Fleet vehicle Sales Representative
AutoRent Hertz
07.2018 - 09.2021
Customer service & Fleet vehicle Sales Representative
VMAC (Labor Hire) for AutoRent Hertz
07.2016 - 07.2018
- References are available upon request.
Education
Year 11 Vcal -
Mildura senior collage
01.2005
Skills
- Client service orientation
- Proven safe driving record
- Safe driving techniques
- Safe manual handling techniques
- Timely distribution to clients
- Sales development
- Scheduling coordination
Certification
- Australian Manual Driver’s License Issued by Service Tasmania. Current
- Heavy Ridged Endorsement on Drivers License Issued by Service Tasmania. Current
Timeline
Location Supervisor
Hertz Corporate
09.2021 - 08.2025
Customer service & Fleet vehicle Sales Representative
AutoRent Hertz
07.2018 - 09.2021
Customer service & Fleet vehicle Sales Representative
VMAC (Labor Hire) for AutoRent Hertz
07.2016 - 07.2018
Year 11 Vcal -
Mildura senior collage