Ben Krake
Summary
Reliable and upbeat Dairy Clerk successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
18
18
years of professional experience
Work History
Dairy Clerk
Foodland Munno Para
600 Main North Road, Smithfield SA 5114
06.2020 - Current
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Handled large dairy section by maintaining section cleanliness, product rotation and displays.
- Answered questions from customers and discussed new products placed in dairy cases.
- Inspected equipment and notified appropriate department or store manager of items needing repair.
- Identified unsafe conditions and notified store management for correction.
- Notified management of customer or employee accidents.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Stayed current with present, seasonal and special promotions.
- Used handheld devices to write off stock, and to print off sticker price labels for marking down items,
Cashier
Foodland Munno Para
600 Main North Road, Smithfield, SA 5114
09.2005 - 06.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front isles.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Tallied cash drawer at beginning and end of each work shift.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Checked personal identifications for tobacco sales.
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Fremont-Elizabeth City High School
Elizabeth, SASkills
- Coordination of Inventory
- Friendly and Helpful
- Freshness Control
- Excellent Written and Verbal Communication
- Honest and Dependable
- Reliable and Responsible
- Customer Interaction
- Product Stocking
- Product Knowledge
- Building Customer Loyalty
- Flexible Hours
- Customer Service
References
Nathan Allen- 2IC Dairy Manager, Foodland Munno Para
Ph. 0421 526 735
Richard Wright- Parts Enterpreter, Vitar Machinery Kadina
Timeline
Dairy Clerk
Foodland Munno Para
06.2020 - Current
Cashier
Foodland Munno Para
09.2005 - 06.2020
Fremont-Elizabeth City High School