Benjamin Lewis
Sydney,NSW
Summary
Dedicated professional with a history of meeting company goals utilising consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the brand and the organisation.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Board Director
Northside Radio
08.2023 - Current
- Leading the station in setting goals and strategies.
- Contributed to values, goals and strategic vision of station.
- Provided recommendations on board of directors on group's effectiveness, actions, and future plans.
- Negotiated and resolved conflicts between stakeholders.
- Developing marketing content such as promotional materials and advertisements for social media.
Assistant Manager
Vintage Cellars
01.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored sales and foot-traffic on a day to day basis, reading trends to help increase sales and customer satisfaction.
- Completed regular cycle counts to verify stock levels, address discrepancies, and order appropriate stock.
- Offered hands-on assistance in organising a monthly catalogue change, including stock change over, store presentation and delivering rolls to team members.
- Organising the store roster.
- Developed loyal and highly satisfied customer base through proactive management of dealing with customer relations at the store.
Sales Assistant Team Member
Vintage Cellars
01.2022 - 01.2023
- Contributed to customer-oriented team atmosphere, driving sale targets and supporting the organisations goals.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and team members.
- Communicated with delivery drivers, organising stock and deliveries resulting in a well organised store, that was constantly well stocked.
- Entered and processed vendor invoices.
- Helped customers locate products and checked store system for specific request.
- Composed routine correspondence and prepared reports or replies to requests for information within areas of responsibility.
Tennis Coach
Safe Strings Tennis
02.2013 - 02.2023
- Promoted positive environment for young children, which helped to diminish stress and increase enthusiasm to build confidence on and off the the court.
- Explained and demonstrated basic tennis techniques to children aged 2-14 years old.
- Dealing with parents, helping them build trust in leaving their children with me on the court for various periods of time.
- Challenged children by consistently using positive reinforcement and gentle criticism to focus and perform better.
Phone Interviewer
Kantar Millward Brown
02.2019 - 02.2020
- Conducted interviews with participants to assess eligibility.
- Entered data from participant interviews.
- Completed surveys by rechecking contact information before ending each call.
- Excellent communication skills, both verbal and written.
- Was promoted into the OzTAM recruitment (Official Source of Television Audience Measurement), this meant calling individuals and getting them onboard to potentially be on the panel for TV Ratings.
Delivery Driver
Dough Boy Pizzeria
02.2017 - 04.2018
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Education
Bachelor's of Management - Majoring in Events And Sports Business
University of Technology Sydney
Sydney, NSW01.2024
Years 7 - 12
Moriah College
Sydney, NSW2018
Years K - 6
Double Bay Public School
Sydney, NSW2012
Skills
- Business Administration
- Staff Management
- Computer Technology
- Active Listening
- Strategic Planning
- Positive Interactions
- Training and Development
- Retail Space Planning
- Microsoft Office Expertise
- Money Handling
- Conflict Resolution
- Cleaning and Sanitizing
Certification
- RSA - Responsible Service of Alcohol
- WWCC - Working with Children Check
Timeline
Board Director
Northside Radio
08.2023 - Current
Assistant Manager
Vintage Cellars
01.2023 - Current
Sales Assistant Team Member
Vintage Cellars
01.2022 - 01.2023
Phone Interviewer
Kantar Millward Brown
02.2019 - 02.2020
Delivery Driver
Dough Boy Pizzeria
02.2017 - 04.2018
Tennis Coach
Safe Strings Tennis
02.2013 - 02.2023
Bachelor's of Management - Majoring in Events And Sports Business
University of Technology Sydney
Years 7 - 12
Moriah College
Years K - 6
Double Bay Public School
- RSA - Responsible Service of Alcohol
- WWCC - Working with Children Check
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