Ben Mackenzie

• Developed and maintained relationships with existing clients to ensure customer satisfaction.
• Generated new sales leads through cold calling and networking activities.
• Maintain stock levels and ordering stock for warehouse
• Greeted and assisted customers to provide important information regarding the right battery for the customers' needs
• Looking after over 90 wholesale clients with consignments and accounts

· Managing service administration and staff including bookings, invoicing, payments, customer service, staff supervision

· Mechanics including repairs, servicing, assessing and quotes

· Warrantys, payroll, reaching targets, Kpi , for the month

Managing 20 to 25 staff members

• Produced thorough, accurate and timely reports of project activities.
• Coordinated with sales and marketing teams to develop service offers and promotions.
• Managed service staff to ensure customer satisfaction and compliance with company policies.

Reporting to the dealer principal at monthly meetings.

§ Maintenance on fencing, water pumps, new fences

§ Cattle work , some basic sheep work, slashing, hay making

§ Vehicle maintenance and repair on cars, tractors and machinery

§ Horse riding , motor bike mustering

§ Spraying, cropping , mowing

Stock management and business administration.

§ Mechanics including repairs, servicing, assessing and quotes

§ Administration including bookings, invoicing and payments

§ Responsible for maintenance and care of approx. 40 buses