Ben McDonald
Melbourne,VIC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Personal Banker
Bendigo Bank
08.2022 - Current
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing both personal and business accounts, completing, assessing and approving loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Exceeding KPI's set by the company through diverse groundwork and daily planning.
- Achieved recognition for outstanding customer service, setting benchmark for colleagues.
- Maintained high accuracy and exceptional efficiency in transaction processing, ensuring client trust and financial security.
Warehouse Logistics Manager
Kmart
11.2018 - 02.2023
- Optimized storage layout for improved productivity and space utilization.
- Analyzed labor requirements for peak seasons, adjusting staffing levels accordingly to meet increased demand without sacrificing service quality.
- Improved customer satisfaction by maintaining accurate inventory levels and timely fulfillment of orders.
- Managed cross-functional teams, ensuring smooth coordination between warehouse operations, procurement, and shipping departments.
- Streamlined warehouse operations by implementing efficient inventory management processes.
- Increased team productivity by providing ongoing training and development opportunities to warehouse staff.
Delivery Driver
Interior Jungle
11.2021 - 04.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Laborer
Chrisco Hampers
07.2021 - 10.2021
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Enhanced project timelines by collaborating effectively with team members on various tasks.
Education
Accounting And Finance
Swinburne Online
11.2026
Completed VCE
St Bedes, Mentone
10.2021
Skills
Relationship Building
Loan Processing
Sales Growth
Accounting and Finance
English Fluency
Task Prioritization
Reliability
Adaptability and Flexibility
Time management abilities
Timeline
Personal Banker
Bendigo Bank
08.2022 - Current
Delivery Driver
Interior Jungle
11.2021 - 04.2022
Laborer
Chrisco Hampers
07.2021 - 10.2021
Warehouse Logistics Manager
Kmart
11.2018 - 02.2023
Accounting And Finance
Swinburne Online
Completed VCE
St Bedes, Mentone
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