Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ben McWilliam

Alice Springs,NT

Summary

I am an ambitious and adaptable 19 year old with experience in hospitality, sales, cleaning, and construction. Having grown up in Scotland and currently living in Alice Springs, my travel experiences have helped me develop strong interpersonal and problem-solving skills. I am comfortable working in a variety of environments, from providing excellent customer service in fast-paced hospitality settings to assisting with hands-on tasks in construction projects. My ability to quickly adapt, work well in teams, and take pride in delivering high-quality work makes me eager to contribute to any role where I can grow and continue to learn.

Overview

5
5
years of professional experience

Work History

Shop Manager

Alice 24 Hour
12.2024 - 03.2025
  • Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.

Builder

H. Forbes Builders
02.2023 - 03.2024
  • Building walls and outdoor steps
  • Scratch coat and harling
  • Laying coping stones
  • Levelling ground using LAR
  • Screeding
  • I also maintained the cleanliness and safety on the site by -
  • Sweeping the area regularly
  • Cleaning any potential tripping hazards
  • Ensuring tools are clean after use

Workshop assistant

Dinneswood Garage
07.2020 - 03.2024
  • Company Overview: This is an ad hoc role for a family run garage
  • Undertook servicing and repairs as instructed and overseen by a mechanic
  • Ensure the workplace was tidy and compliant with health and safety

Sales assistant

John David (JD sports)
08.2022 - 02.2023
  • Delivering quality and professional customer service.
  • Maintaining stockroom eg. managing where boxes are kept and taking in deliveries.
  • Working with the wider team to ensure the smooth running of the store

Kitchen porter

Aberdeen Arms Hotel
09.2021 - 08.2022
  • Washing and drying cutlery, plates etc.
  • Maintaining good hygiene such as mopping floor, disinfecting surfaces and handles.
  • Meal prep.
  • Making multiple different desserts.

Education

Meldrum Academy
05.2022

Skills

  • Customer service
  • Employee management
  • Health and safety
  • Invoicing

Languages

French
Limited Working

Timeline

Shop Manager

Alice 24 Hour
12.2024 - 03.2025

Builder

H. Forbes Builders
02.2023 - 03.2024

Sales assistant

John David (JD sports)
08.2022 - 02.2023

Kitchen porter

Aberdeen Arms Hotel
09.2021 - 08.2022

Workshop assistant

Dinneswood Garage
07.2020 - 03.2024

Meldrum Academy
Ben McWilliam