Ben Nguyen
Wynnum
Summary
I am a dedicated and adaptable student with three years of experience in customer service and an all-rounder in store operations within the retail industry. I am now seeking to expand my skills and gain experience in a different industry. I am confident in my ability to bring my experience and skills to work efficiently while providing exceptional customer service.
Overview
3
3
years of professional experience
Work History
Team Member
Coles
04.2022 - 02.2024
- Highly experienced worker for scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Efficiently operated register to process payments and collect cash payment for order totals.
- Worked in multiple department such as fresh produce, checkouts and backstock department.
- Maintained general knowledge of the store to help customers quickly locate products and merchandise.
Team Member
Top Pastries and Pies
02.2021 - 01.2022
- Family owned bakery
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed cash register transactions accurately, maintaining proper cash handling procedures.
Education
High School Diploma -
Whites Hill State College
Camp Hill, QLD11.2024
Diploma of Business - Business Education
GetSet Education
Brisbane, QLD06.2024
Bachelor of Aviation - Aviation
Griffith University
QLD01-2027
Skills
- Customer service: provide friendly and exceptional service, ensuring a positive experience for customers
- Teamwork and collaboration: can effectively communicate and cooperating with co-workers to improve workflow and boost productivity during fast paced environment
- Computer skills: highly proficient in utilizing digital tools and technology to manage payment and manage tasks
- Punctual and reliable: highly dependable when it comes to covering shifts, upholding standards and maintaining smooth workflows
Timeline
Team Member
Coles
04.2022 - 02.2024
Team Member
Top Pastries and Pies
02.2021 - 01.2022
High School Diploma -
Whites Hill State College
Diploma of Business - Business Education
GetSet Education
Bachelor of Aviation - Aviation
Griffith University
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