Ben Pitman
Sydney,NSW
Summary
Dynamic and personable professional with extensive experience in hospitality and customer service, notably at The Narrabeen Sands Hotel. Excelled in food and beverage sales and demonstrated exceptional teamwork and collaboration. Proven track record of enhancing guest experiences and contributing to venue success through adaptability and effective communication. Skilled in cash handling and hygiene practices, ensuring high standards of service. Am currently 21 years old seeking to further and better my skills and experiences.
Overview
9
9
years of professional experience
Work History
Lounge Attendant
The Narrabeen Sands Hotel
Sydney, NSW
06.2022 - Current
- My role consists of serving our hotel guests at the lounge bar and restaurant.
- Getting stock and aiding management in the successful set up and operations of the venue.
- Running food, taking orders for our hotel guests.
- Providing a positive experience that our guests will remember.
Volunteer Support Worker
Local Kind Manly
Sydney, NSW
10.2024 - 12.2024
- Greeted and accommodated for people in need.
- Provided moral and emotional support to our clientele.
- Supported them with clothes, food, and other amenities.
- Recorded data for the organisation which contributed to future funding.
Cellar Hand
The Newport
Sydney, NSW
06.2022 - 08.2022
- Focused on the presentation of the venue, working together with my fellow coworkers to ensure that the venue was always clean and orderly, to provide the best experience for our valued customers.
- Aided our valued customers with any requests they may have had.
- Ensured BOH areas were neat and all glassware was clean and up to standard, with the intention of adding to the experience of the customer.
Customer Service and Kitchen Hand
JCs Pizza Elanora
Sydney, NSW
02.2021 - 02.2022
- Completed food prep work for the kitchen, setting up vital product for the night ahead.
- Took orders on the phone and aided customers in finding something they would enjoy on our menu.
Cashier
Elle & Noras Espresso Bar
Sydney, NSW
03.2016 - 07.2017
- Regularly greeted and served customers in taking their orders.
- Handled money on a regular basis when taking orders.
- Assisted in making of the barista made coffees.
Education
Cert IV In Community Services - Community Services
Northen Beaches And Mosman Secondary College
Sydney NSW04-2025
Higher School Certificate -
Narrabeen Sports High School
Sydney, NSW11-2021
Skills
- Food and beverage sales
- RSA Certified
- Cash handling proficiency
- Reservation management
- Dining room management
- Service of Beverages
- Customer Service
- Handling food/Hygiene
- Entry level barista skills
- Active listening and communication
- Customer-oriented
- Teamwork and collaboration
- Adaptability and flexibility
- Personable and friendly
- White card certified
References
- Griffin Malone | Duty Manager, Narrabeen Sands Hotel. 0401 579 046, griffinmalone16@gmail.com
Availabilities
- Available 6 days a week, on Mondays, and then Wednesdays - Sundays.
Timeline
Volunteer Support Worker
Local Kind Manly
10.2024 - 12.2024
Lounge Attendant
The Narrabeen Sands Hotel
06.2022 - Current
Cellar Hand
The Newport
06.2022 - 08.2022
Customer Service and Kitchen Hand
JCs Pizza Elanora
02.2021 - 02.2022
Cashier
Elle & Noras Espresso Bar
03.2016 - 07.2017
Cert IV In Community Services - Community Services
Northen Beaches And Mosman Secondary College
Higher School Certificate -
Narrabeen Sports High School
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