Ben-Presley Chikonyora
Kalgoorlie,Australia
Summary
Reliable team member with background in fast-paced environments including retail and hospitality. Possess strong communication skills, demonstrating ability to work collaboratively with diverse teams. Consistently contributed to customer satisfaction and business operations efficiency in previous roles. Known for being open to learn new things and adaptability across various tasks.
Overview
2
2
years of professional experience
Work History
Team Member
BMG Gaming Lounge
Kalgoorlie, Australia
07.2023 - Current
- Provided exceptional customer service, assisting guests with console and PC gaming operations
- Managed cash transactions and processed party bookings
- Performed troubleshooting and routine maintenance on gaming equipment
- Ensured cleanliness and organization of the arcade for an optimal customer experience
- Assisted with heavy lifting during closing shifts for store maintenance
Retail Salesperson
Harvey Norman
South Kalgoorlie, Australia
11.2023 - 09.2024
- Greeted customers and helped with product questions and purchases.
- Issued receipts and processed refunds, credits, or exchanges.
- Delivered energetic responses to customers in-store and by telephone.
- Regularly met sales targets through product knowledge and strong customer engagement techniques.
- Cleaned laptops and other devices while organizing stock.
Kitchen Hand and Customer Service Member
KFC
South Kalgoorlie, Australia
09.2022 - 06.2023
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- prepared burgers and wraps in the kitchen underpressure.
- Demonstrated versatility by cross-training in various positions such as cashier, cook, and drive-thru attendant.
Education
Eastern Goldfields College
Kalgoorlie, WASkills
- Positive attitude
- Attention to detail & compliance
- Facility cleaning
- Sales and marketing
- Collaboration and teamwork
- Fast learner with enthusiasm to work
- Heavy lifting and physical labour
- Computer skills
- Workplace safety
- Customer service
Accomplishments
- Academic Award for Top Student and Most Consistent in Psychology, Physical Education, and Health Studies
- College Captain (2024) – Elected by peers and faculty to represent Eastern Goldfields College
- Policy Implementation – Collaborated with the student council to introduce an inclusive work experience for Year 12 students
- Academic Excellence– Awarded Top Student in Psychology, English and Most Consistent in Physical Education.
References
- Shakeira Schwerdt, Harvey Norman, Manager, 0400-348-817
- Jaden Hall, BMG Gaming Lounge, Manager-(thejd@outlook.com.au)/0475-822-965
- References are available upon request
Languages
- English, Native or Bilingual
- Shona, Native or Bilingual
- Ndebele, Professional Working
Timeline
Retail Salesperson
Harvey Norman
11.2023 - 09.2024
Team Member
BMG Gaming Lounge
07.2023 - Current
Kitchen Hand and Customer Service Member
KFC
09.2022 - 06.2023
Eastern Goldfields College