Ben Price

I Managed a portfolio of 480+ international and domestic client accounts, focusing on building strong relationships and ensuring customer satisfaction.

Led the sales and promotion of domain management services, website hosting, and Office 365 solutions to clients across various industries.

Developed tailored sales strategies for both international and domestic clients to maximize revenue and meet client specific needs.

Provided ongoing support for client accounts, resolving technical and service-related issues in a timely and efficient manner.

Worked closely with the sales and technical teams to deliver seamless product offerings and maintain a high level of service quality.

Consistently exceeded sales targets by identifying opportunities for upselling and cross-selling additional services.

Coordinated with clients to ensure smooth onboarding and implementation of new services, improving retention rates and client satisfaction.

Meet or exceed monthly sales KPIs, which might include the number of domain name registrations, website design packages, and online marketing services sold.

Build a solid pipeline of prospective clients and convert them into paying customers.

Work with new clients to ensure smooth onboarding, helping them understand how to set up and manage their domains, websites, and online marketing strategies.

Support in selecting the right products and services to meet their business needs.

Provide exceptional customer service by assisting with issues related to domains, websites, and marketing campaigns.

Troubleshoot technical problems and resolve customer inquiries through online chat, email, or phone support.

Focus on direct consumer sales (B2C), which means engaging with small business owners or individuals who need domain names, websites, or marketing tools for their online presence.

Upsell or cross-sell additional services to existing clients to maximise revenue.

Stay updated on the latest trends and changes within the domain and website industry, including new technologies, regulations, and customer preferences.

Collection of various samples, including blood samples, for laboratory analysis.

Specialist in Paediatric and Geriatric Collections.

Holter and 24-Hour Blood Pressure Monitor Fitting: Setting up devices to monitor heart activity and blood pressure over extended periods.

ECG (Electrocardiogram): Conducting tests to measure the electrical activity of the heart.

Domiciliary Services: Offering home-based healthcare services for patients who are unable to visit clinics or hospitals.

Hospital Collections: Providing sample collection and monitoring services at both public and private hospitals.

Collaboration with Doctors and Practices:

Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the collection rooms and equipment.

• Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
• Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
• Handled conflict resolution among staff members promptly and professionally, maintaining a positive work environment.