Ben Ribbans
Ballarat,VIC
Summary
Goal-oriented manager with distinguished experience in the car sales industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
9
9
years of professional experience
Work History
Senior Sales Consultant
Ballarat Mazda
05.2024 - Current
- Coordinated sales presentations tailored specifically for individual clients'' needs and preferences.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Utilized CRM software to track leads, monitor progress, and maintain accurate records of all client interactions.
- Boosted sales revenue by developing and implementing effective sales strategies.
New Car Sales Manager
Bedggoods Kia
11.2022 - 05.2024
- Improved overall customer buying experience to safeguard dealership revenue.
- Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
- Recruited, hired, trained and managed sales team to set, achieve and exceed sales goals while controlling expenses and exceeding profit and CSI objectives.
- Coached individual team members on daily basis to maximize unit volume, gross profit and earnings potential.
- Ordered and maintained suitable inventory of new and pre-owned vehicles to achieve volume and gross profit objectives.
- Built relationships with customers and community to establish long-term business growth.
- Organized promotional events and interacted with community to increase sales volume.
New Car Sales Consultant
Ballarat Mazda
12.2018 - 10.2022
- Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Negotiated purchase prices and explained sales, warranty and optional products.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
Crew Trainer
McDonald's Restaurant
06.2015 - 09.2018
- Taught new team members correct procedures for all areas of operations.
- Trained other employees in customer service, food safety and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
High School Diploma -
St Patrick's College Ballarat
Ballarat, VIC12.2018
Skills
- Strategic Networking
- Negotiation Management
- Employee Performance Evaluations
- Dealership Operations
- Personnel Management
- Closing Techniques
- Profit Maximization
- CRM Platforms
- Sales Strategies Techniques
- Profit Target Achievement
Timeline
Senior Sales Consultant
Ballarat Mazda
05.2024 - Current
New Car Sales Manager
Bedggoods Kia
11.2022 - 05.2024
New Car Sales Consultant
Ballarat Mazda
12.2018 - 10.2022
Crew Trainer
McDonald's Restaurant
06.2015 - 09.2018
High School Diploma -
St Patrick's College Ballarat
Similar Profiles
Harshana BaranigeHarshana Baranige
Automotive Technician at Ballarat MazdaAutomotive Technician at Ballarat Mazda
Emma ConnEmma Conn
Business Manager at Mazda BallaratBusiness Manager at Mazda Ballarat
Anne RuddellAnne Ruddell
SWPBS (School Wide Positive Behaviour Support) Education Officer at Catholic Education Office – Ballarat – DOBCEL (Diocese of Ballarat Catholic Education Limited)SWPBS (School Wide Positive Behaviour Support) Education Officer at Catholic Education Office – Ballarat – DOBCEL (Diocese of Ballarat Catholic Education Limited)
Lakshmi Narayanan NairLakshmi Narayanan Nair
Registered Nurse Grade 2 ( NRT) at Grampians HealthRegistered Nurse Grade 2 ( NRT) at Grampians Health
Akhil PolumAkhil Polum
Team Member at United PetroleumTeam Member at United Petroleum