Ben Samways
Brisbane
Summary
Experienced sales professional with a 6-year track record in the automotive sector and a unique background in law enforcement. Demonstrates a strong ability to exceed sales targets and deliver outstanding customer service. Excels in fast-paced environments, leveraging excellent negotiation and problem-solving skills honed in law enforcement to build lasting customer relationships and drive success.
Overview
10
10
years of professional experience
Work History
Senior Sales Executive
Scarborough Toyota
Perth, WA
10.2024 - 03.2025
- Exceeded monthly sales targets consistently, utilizing strong negotiation skills and product knowledge, resulting in my performance standing out within a team of 14 others.
- Advised customers on financing options, collaborating closely with finance department to ensure smooth transactions.
Senior Sales Executive
Birchwood Kia
Eastbourne, East Sussex
07.2018 - 08.2024
- Leveraged extensive knowledge of automotive features to enhance customer service, achieving a remarkable 60% client finance renewal rate.
- Consistently achieved 100% of personal monthly sales targets and site's quarterly budget, leading to frequent bonuses.
- Utilised and understood the CRM database to drive customer contacts, appointments, and sales.
- Directed a team of 6, managing daily sales operations, resolving challenges, and taking the lead of the promotional events to drive sales.
- Became a brand 'champion,' which led to taking on more responsibility with closing down deal files, resulting in the site's efficiency increasing by 22%.
Police Officer
Metropolitan police force
Croydon, London
03.2021 - 03.2022
- Operated with precision and decision-making skills to apprehend criminals according to protocol whilst ensuring personal safety.
- Patrolled assigned areas to detect and prevent criminal activity.
- Organised crime scene investigation, collected evidence, and interviewed witnesses.
- Prepared detailed reports on incidents using multiple police systems for the arrests made.
Bar and Restaurant Supervisor
Bibendum
Eastbourne, East Sussex
04.2015 - 01.2018
- Responsible for maintaining accurate records of beverage inventories, sales figures, cost analysis, as well as managing supply orders and restocking.
- Trained new employees on proper bartending techniques and restaurant service.
- Supervised daily operations of the bar including opening and closing procedures.
- Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
Education
BSc (Hons) - Professional Policing Practice
Anglia Ruskin University
03-2022
BTEC Level 3 Extended Diploma - Public Uniformed Services
Sussex Downs College
06-2016
Skills
- Sales Strategy
- Customer Relationship Management (CRM)
- Conflict Resolution
- Team Leadership
- Problem-solving
- Attention to detail
- Efficiency
- Negotiation expertise
References
References available upon request.
Timeline
Senior Sales Executive
Scarborough Toyota
10.2024 - 03.2025
Police Officer
Metropolitan police force
03.2021 - 03.2022
Senior Sales Executive
Birchwood Kia
07.2018 - 08.2024
Bar and Restaurant Supervisor
Bibendum
04.2015 - 01.2018
BTEC Level 3 Extended Diploma - Public Uniformed Services
Sussex Downs College
BSc (Hons) - Professional Policing Practice
Anglia Ruskin University