IT Technician
Classictech
Kathmandu
- Resolved hardware issues including replacing parts as necessary.
- Collected, analyzed and reported on data for use in operational planning.
- Performed internal vulnerability scans to harden owned systems against intrusion and malicious activity.
- Performed daily backups using Symantec Backup Exec and other backup solutions.
- Provided technical support to users via telephone or remote access.
- Updated software versions with patches and new installations to close security loopholes and protect users.
- Disassembled computer systems to troubleshoot and resolve hardware issues.