Ben Silman
Seaford,SA
Summary
Skilled retail team member effective at multitasking to accomplish business goals and satisfy customer demands. Well-versed in shelf replenishment and recovery, purchasing support and check-out management. Performance-oriented and agile in efficiently completing diverse daily requirements.
Overview
2
2
years of professional experience
Work History
Store Worker
Foodland Markets
10.2023 - Current
- Increased customer satisfaction by providing efficient and friendly service during checkout processes.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Maintained a clean and organized store environment for optimal customer shopping experience.
- Handled customer inquiries and resolved issues promptly, resulting in improved customer relations.
- Operated cash registers accurately, balancing drawers at the end of each shift without discrepancies.
- Provided product knowledge to customers, helping them make informed purchasing decisions.
- Demonstrated strong problem-solving skills when faced with challenges such as out-of-stock situations or dealing with difficult customers.
Dishwasher
The Edinburgh Hotel & Cellars
07.2023 - 11.2023
- Enhanced kitchen efficiency by maintaining a clean and organized workspace for fellow staff members.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Ensured consistent cleanliness by adhering to strict sanitation procedures for all dishes, utensils, and equipment.
- Supported overall restaurant operations by promptly restocking clean dishes and utensils in designated areas.
- Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
- Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
- Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or special events.
Customer Service Team Member
Zambrero
07.2022 - 07.2023
- Enhanced customer satisfaction by resolving product and service issues promptly and efficiently.
- Streamlined communication channels for improved customer interactions and faster issue resolution.
- Boosted team morale by providing constructive feedback, fostering a collaborative environment, and celebrating successes.
- Elevated customer retention rates through exceptional problem-solving skills and personalized support.
- Increased sales by offering relevant product recommendations based on customers'' needs and preferences.
- Maintained thorough knowledge of products and services to provide accurate information to customers, increasing trust in the brand.
Education
High School Diploma -
Woodcroft College
Morphett Vale, SA11.2023
Skills
- Complaint Handling
- Inventory Monitoring
- Brand Representation
- Product Pricing
- Time management
- Decision-making abilities
- Active listening
- Adaptability and flexibility
- Multitasking capabilities
- Workplace safety
- Physical stamina
Accomplishments
Captain of a league winning team.
Affiliations
- Soccer player
- Regular at the Gym
Timeline
Store Worker
Foodland Markets
10.2023 - Current
Dishwasher
The Edinburgh Hotel & Cellars
07.2023 - 11.2023
Customer Service Team Member
Zambrero
07.2022 - 07.2023
High School Diploma -
Woodcroft College
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