Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Ben Stephenson

YARRALUMLA,ACT

Summary

Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Trained in flight line operations and safety through aviation experience.

Dedicated with excellent experience in industry. Maintains professional appearance and demeanour and expertly completes assigned tasks with focus on quality.


Dependable and quick-learning team player with effective communication and organization skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.



Overview

5
5
years of professional experience

Work History

Shop Assistant

IGA Supermarket
03.2018 - 02.2022
  • Completed daily tasks accurately and on-time to support shop needs.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.
  • Greeted customers entering store and offered assistance with requirements.
  • Checked incoming orders and organized new stock.
  • Helped managers with daily checklists and last-minute requirements.
  • Assisted customers in finding items and explained benefits and services to increase sales and satisfaction.
  • Remained calm and composed in tense situations involving angry or upset customers.

Office Assistant

Trinity Law
02.2022 - 06.2022
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Maintained and updated office records, both digital and physical.
  • Collaborated with various departments to complete assigned tasks.
  • Input data into spreadsheets and databases.

Office Admin Support

Kirribilli Partners
07.2022 - 06.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend and holiday shifts.

Ground Service Ramp Agent

Swissport
01.2022 - Current
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Safely operated various types of equipment such as conveyor belts, GPU, Qramps
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags daily
  • Maintained clean, orderly work environment free of hazards.

Education

High School Diploma -

Canberra Grammar School
Canberra, ACT
12.2019

Year 12 Certificate -

Narrabundah College
Canberra, ACT
12.2021

Skills

  • Dependable and Responsible
  • Organizing and Categorizing
  • Opening and Closing Procedures
  • Schedule Management
  • Learning from mistakes
  • Willingness to learn
  • Taking accountability for actions

Accomplishments

    Performing Arts - Canberra Grammar School 2015/16 and 2017/18: in 2015/2016 I was part of the backstage crew for the production of Barnum. My duties included bumpin/bumpout, show set changes, runner; In the 2017/18 production of Pirates of Penzance I was part of the ensemble and played a pirate


    Volunteering at Floriade in 2019: I volunteered to be a customer service and general helper at Floriade. I spent 50 hours helping people to enjoy the event by: providing customer service (information and assistance to access exhibitions), helping with operations (setup and delivery to the different sites) and general admin support (folding flyers and counting/recording boxes).


    BSSS award in 2021: I also have a BSSS award for High achievement by an aboriginal or Torres Strait Islander which I received in 2021

Timeline

Office Admin Support

Kirribilli Partners
07.2022 - 06.2023

Office Assistant

Trinity Law
02.2022 - 06.2022

Ground Service Ramp Agent

Swissport
01.2022 - Current

Shop Assistant

IGA Supermarket
03.2018 - 02.2022

High School Diploma -

Canberra Grammar School

Year 12 Certificate -

Narrabundah College

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Ben Stephenson