- Theatre performance and acting
- Puzzles/problem solving
- Personal Fitness
- Sports (Ultimate Frisbee, Touch Football)
- Board games and video games
- Pop culture
Ben Stoneman (They/Them)
Midway Point
Summary
Ben is a store manager who strives for nothing less than the best. They have a proven record of success with the knowhow of great customer service. They excel at building customer relationships and delivering memorable customer experiences ensuring shoppers come back wanting more. Their attention to detail keeps store efficiency high with consistent inventory control and team member check-ins.
Overview
7
7
years of professional experience
Work History
Store Manager
EB Games
08.2024 - Current
- Supervise daily store operations, ensuring optimal customer experience and efficient workflow.
- Train and mentor team members on product knowledge and customer service techniques.
- Manage inventory levels, conducting regular stock assessments to minimize discrepancies.
- Implement promotional displays to enhance product visibility and drive sales engagement.
- Maximising the store's profitability by using KPI and sales data.
- Achieve award winning levels of KPIs.
- Resolve customer inquiries and complaints promptly in a manner that is satisfactory for both the customer and the store.
- Build monthly rosters and manage shift changes/availabilities of staff.
Senior Sales Associate
EB Games
09.2021 - 07.2024
- Consistently achieved top of the region (TAS/VIC) KPI results.
- Provided an unmatched customer experience.
- Developed strong customer relationships through consistent outstanding service.
- Analyzed KPI data to identify areas of opportunity in both my own and fellow staff's results.
Delivery Expert
Dominos Pizza Inc.
06.2018 - 10.2019
- Coordinated timely deliveries, often routing multiple stops together in the most efficient manner.
- Handled food orders carefully, maintaining high standards of hygiene and presentation upon arrival.
- Kept vehicles clean and well maintained, reflecting positively on the company's brand image when making deliveries.
- Efficient in the store, safe on the road.
Education
Tasmanian Certificate of Education -
Rosny College
01-2016
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Quick arithmetic
- Inventory Management
- Team leadership and coaching
Interests
Timeline
Store Manager
EB Games
08.2024 - Current
Senior Sales Associate
EB Games
09.2021 - 07.2024
Delivery Expert
Dominos Pizza Inc.
06.2018 - 10.2019
Tasmanian Certificate of Education -
Rosny College
Similar Profiles
Jim CoyJim Coy
Audit at EB GamesAudit at EB Games
Maxwell PashMaxwell Pash
Assistant Store Manager at EB GamesAssistant Store Manager at EB Games
Nicholas PerryNicholas Perry
Manager at EB GamesManager at EB Games
Tim HoggettTim Hoggett
Full-time Carpenter at Lyden BuildersFull-time Carpenter at Lyden Builders
Blair MacRaeBlair MacRae
Apprentice Plasterer at Cranfield PlasterApprentice Plasterer at Cranfield Plaster