Ben Thandamparambil
Molendinar,QLD
Summary
Achieved consistent sales growth at Cavalry And Co by leveraging exceptional customer service and problem-solving skills. Excelled in multitasking and teamwork at Gold Coast Baking, surpassing production targets. Demonstrated adaptability and computer proficiency, ensuring high client satisfaction and compliance at Concentrix.
Overview
5
5
years of professional experience
Work History
Factory Production Worker
Gold Coast Baking
2024.04 - Current
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Carefully packaged finished products and prepared for shipment.
- Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
- Operated [Number] machines proficiently and in compliance to safety standards.
Sales Representative
Cavalry And Co
2023.08 - 2024.10
- Increased sales by establishing rapport with potential customers and delivering tailored product presentations.
- Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
- Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
Services Australia Agent
Concentrix
2023.10 - 2024.03
- Resolved caller issues quickly and thoroughly.
- Handled and promptly resolved customer complaints to maintain professional relationships.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Consistently met compliance requirements for the agency by promptly completing mandatory continuing education courses and staying current on industry regulations.
McDonalds
Benowa McDonalds
2020.03 - 2023.02
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Business Diploma
Prestige Service Training
Benowa, QLDBBA - Bachelor of Business
Griffith University
Gold Coast, QLD09.2026
High School Diploma -
Benowa State High School
Benowa, QLD11.2023
Skills
- Customer Service
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Flexible and Adaptable
- Multitasking
- Computer Skills
- Organization and Time Management
Timeline
Factory Production Worker
Gold Coast Baking
2024.04 - Current
Services Australia Agent
Concentrix
2023.10 - 2024.03
Sales Representative
Cavalry And Co
2023.08 - 2024.10
McDonalds
Benowa McDonalds
2020.03 - 2023.02
Business Diploma
Prestige Service Training
BBA - Bachelor of Business
Griffith University
High School Diploma -
Benowa State High School
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