Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Ben Towner

Summary

Experienced customer service representative with a strong background in stocktaking and providing exceptional customer care. Skilled at rapidly acquiring new skills and excelling in fast-paced work environments. Motivated team player dedicated to achieving company goals.

Overview

5
5
years of professional experience

Work History

Kennel Hand

BEST FRIEND PET CENTRE/K9 AND CO ADVENTURE CAMP
12.2022 - Current
  • Ensured safe and enjoyable walks for dogs
  • Utilised strong organizational skills to effectively handle administrative responsibilities and meet deadlines.
  • Achieved optimal utilization of eftpos and till systems
  • Implemented efficient strategies for facility upkeep.
  • Managing dog grooming and hygiene
  • Interacted directly with customers both in-person and on the phone
  • Evaluated the overall health of animals through thorough physical examinations
  • Maintained a consistently clean and sanitary work environment.
  • Ensured the well-being of various pets including dogs, cats and smaller animals.
  • Cattery experience
  • Contributed to the operations of a doggy day care company

Online Personal Shopper

Coles
09.2019 - 01.2023
  • Increased efficiency in online order processing
  • Fulfilled customer requirements through accurate picking and packing operations.
  • Efficient stock tracking system to streamline inventory management processes.
  • Implemented strategies to optimise customer satisfaction
  • Demonstrated exceptional multitasking abilities while managing a high volume of incoming calls and messages,
  • Demonstrated exceptional skills in computer usage and stock control

Education

CERTIFICATE III ANIMAL CARE -

CIT BRUCE
01.2023

YEAR 12 CERTIFICATE -

BRINDABELLA CHRISTIAN COLLEGE
01.2022

Skills

  • Customer service skills
  • Computer skills-Microsoft and Apple
  • Animal Care
  • Communication skills
  • Organizational skills
  • Documentation and Recordkeeping
  • Physical fitness
  • Safety awareness
  • Hand and power tool knowledge
  • Administrative skills
  • Medication Administration

Additional Information

REFERECNES:

Janay Robinson

General Manager of Best Friend Pet Centre

144 Parkwood Rd.

Belconnen ACT 2615.

(Mobile) +61 488 999 619

enquiries@bestfriendpetcenrre.com.au


Timeline

Kennel Hand

BEST FRIEND PET CENTRE/K9 AND CO ADVENTURE CAMP
12.2022 - Current

Online Personal Shopper

Coles
09.2019 - 01.2023

CERTIFICATE III ANIMAL CARE -

CIT BRUCE

YEAR 12 CERTIFICATE -

BRINDABELLA CHRISTIAN COLLEGE

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