Key Account Manager with a strong focus on fostering buyer relationships and driving sales performance. Proven ability to identify growth opportunities through Core Range and New Lines and enhance client satisfaction through strategic communication.
Overview
21
21
years of professional experience
Work History
Key Account Manager
Monde Nissin
Brisbane, Qld
02.2022 - Current
Developed strong relationships with key clients to enhance account satisfaction.
Coordinated regular meetings with clients to review performance and expectations.
Maintained detailed records of client interactions and account activities for reference.
Conducted meetings with clients to discuss their objectives, challenges, and strategies.
Identified new opportunities for growth within existing accounts, as well as potential new customers.
Established strong relationships with clients through regular communication and follow-up activities.
Participated in industry events and conferences to stay informed on market trends and build network with potential key accounts.
Sales Representative and Account Manager
Chocosuisse-Lindt Chocolate Direct Wholesaler
South East Qld, Qld
08.2016 - 02.2022
Sales Territory totaling $1.3 Million dollars.
Managing a Territory of 65 customers.
Working on building customer relations and repour to increase sales.
Account Management.
To effectively negotiate orders and develop the Territory and Designated Customers towards achieving a pre-determined sales result, & Market Share target.
Business Operations Manager
Peters Ice-cream
10.2009 - 08.2016
Sales territory totaling $7.6 million.
Total customer base of 1200 Route/Petrol & Convenience Outlets.
6 Van Sales Representatives as direct reports.
Manage key relationships accounts and Customers
To effectively lead, motivate, and develop a team of staff utilizing effective coaching and training methods in order to achieve budgeted sales targets, profit objectives, retail sales execution standards, and leading-edge customer service.
Assist in the development, implementation and review of business plans in order to achieve annual OPL.
Set monthly priorities and objectives for sales in conjunction with the Field Sales Manager and national directives.
Contribute to the achievement of monthly and annual OPL by ensuring retail sales execution standards and customer service levels.
Lead, direct, and coach sales team through regular field visits and field evaluations to ensure their effective compliance to the 'Rules of the Game".
Senior Van Sales Representative
Peters Ice-cream
09.2007 - 10.2009
In charge of training new and existing Van Sales Representatives.
Managing distribution & sales reports of new products.
Carrying out projects set by Route Sales Manager.
To effectively train and maintain to the highest level of the Van Sales Representatives.
Van Sales Representative
Peters Ice-cream
10.2004 - 09.2007
Sales Territory totaling $1.2 Million dollars.
Managing a Territory of 210 customers.
Working on building customer relations and repour to increase sales.
To effectively negotiate orders and develop the Territory and Designated Customers towards achieving a pre-determined sales result, & Market Share target.
Education
Year 12 Certificate -
Clairvaux McKillop College
01.1994
Skills
Buyer relationships
Monthly meetings to review sales
New line presentations
Activation Negotiations
Account management of trading terms & over & above activations
Promotional Deal Sheet Management
Hobbies and Interests
Family
Golf
Holidaying and Traveling
References
Nova Madsen, Monde Nissin, State Manager QLD/NSW, 0438353595
Jaison Heke, Peters Icecream State Field Sales Manager, 0419715679
Personal Information
License: Open/MR
Date of Birth: 03/11/77
Accomplishments
Cornetts Supplier of the Year 2024
Finalist - Cornetts Key Account Manager of the Year 2024
Spanos Direct Supplier of the Year 2024
Finalist - Spanos Supplier of the Year 2024
Finalist - Cornetts Key Account Manager of the Year 2023
Spanos Direct Supplier of the Year 2022
Jones Retail Group Key Account Manager of the Year 2022