Ben Weir

• Acted as first point of contact and set appointments for prospective clients.
• Set appointments with salespeople and potential customers.
• Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
• Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
• Handled complaints and questions, and re-directed calls to other team members.
• Used provided call list to sort, organize and prioritize before making outbound calls to potential customers.
• Utilized CRM system to track and manage leads, keeping appointments organized.

• Kept detailed daily logs with care actions, patient behaviors, and incidents.
• Maintained safety with tidy, clean, and hazard-free home environments.
• Prepared nutritious meals to meet individual dietary needs for clients.
• Provided high level of physical support by lifting, adjusting, and moving clients.
• Checked medication schedules and patient needs to enforce medication administration standards team-wide.
• Kept accurate records for client files and handled related paperwork.
• Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
• Entertained, conversed, and read aloud to keep patients mentally alert.
• Designed individualized plans detailing daily activities and needs for patients.
• Worked with children and parents to closely monitor and record social, behavioral and academic growth.
• Conducted in-home visits to provide supportive services.
• Collaborated with healthcare providers to drive continuity of care.

As Social Media Marketing Agency owner I completed all tasks required to owning a successful agency. These tasks included:

- Cold outreach (phone, email)

- Follow up emails

- Responding to Emails, calls and texts

- Appointment setting for the people/companies

- Prepared personalised Audits for potential clients.

- Presentation delivery of those Audits over a zoom meeting

- Invoice clients

- Contract design and personalisation

- Effective communication with clients and outsourced workers

- Development and design of Agency website

- Search Engine Optimisation

• Loaded, unloaded, and moved material to and from storage and production areas.
• Maintained organized and clean work areas at all times on job sites.
• Prepared job sites by removing debris and setting up materials and tools.
• Organized materials, tools, and equipment to supply team members.
• Utilized construction tools and machinery to effectively complete job site projects.
• Followed proper equipment operation and maintenance procedures to keep equipment in good working condition.