Summary
Overview
Work History
Education
Skills
Timeline
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BEN WILKINS

NEWCASTLE

Summary

Committed operations officer with Svitzer Australia, managing tug movements in line with shipping schedule in PON, Port Botany, Port Jackson and Port Kembla. Ensuring shipping schedule is met, ship handling guidelines are followed. Diligent Operations Officer enthusiastically pursuing an opportunity to utilize [Number] years of success in process optimization. Highly skilled in applying budget and resource management expertise to increase annual revenue and bring value to the [Company] team.

Overview

29
29
years of professional experience

Work History

Operations Officer

Svitzer
02.2011 - Current
  • Plan and schedule tug movements ensuring tug requirements meet with vessel movements for PON, Port Botany, Port Jackson and Port Kembla.
  • On a daily basis manage 20 tug boats, 29 crew across ports of Newcastle - 9 tug boats, Port Botany 5 tug boats, Port Jackson- 3 tug boats and Port Kembla - 3 tug boats.
  • Follow and adhere to ship handling guidelines for the PON, Port Botany, Port Jackson and Port Kembla.
  • Monitor and adjust tugs continuously to meet vessel movement's and changes in shipping programme.
  • Plan and schedule tug movements ensuring tug efficiency and port operating procedures are followed.
  • Knowledge of berths and locations in the Port of Newcastle.
  • Using time between movements calculator to ensure no delays with tugs to shipping programme.
  • Maintain excel documents to ensure accurate data to all internal and external parties. Planning on excel and publishing excel documents with tug schedules.
  • Identify critical movements to unsure tugs meet required booked times.
  • Liaise with Newcastle vessel schedulers to ensure tugs meet shipping schedule and advise of any operational issues.
  • Support internal and external customers.
  • Liaise and cultivate strong relationships with shipping agents.
  • Collaborate with shipping agents, tugs, and linesman to ensure resource alignment with shipping schedule.
  • Operate ship booking system ensuring bookings from ship agents reflect in booking system. Acknowledge bookings through booking system.
  • Work closely with Newcastle VTIC, Pilots and Schedulers to maintain efficiencies on the water.
  • Daily phone hook ups with vessel schedulers in Newcastle and Sydney ports as well as key stakeholders.
  • Strong problem solving skills on a daily basis.
  • Excellent verbal communication skills.
  • Professional approach to team building.
  • Maintain accurate data and reporting.
  • Proficiency in computer and administrative skill.
  • Monitor, plan and schedule to safety standards for all crew.

Planning Administration Manager

David Jones
01.2004 - 01.2011
  • Collaborated with leaders from other departments to achieve consistent processes and maximize efficiency of resources.
  • Learned and applied preferred systems for scheduling, purchasing and problem-solving.
  • Supervised hiring processes and vendor relationships to maintain smooth operations for company.
  • Oversaw corporate events designed to connect and support employees at work and outside of work.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Supervised staff and delegated tasks to maintain positive, productive administrative operations.
  • Trained employees in company and regulatory compliance requirements to promote conformance.
  • Greeted visitors, employees and clients politely and professionally for excellent reception service.
  • Interviewed, recruited and onboarded new staff for high-performing administration teams.
  • Met department budgets by monitoring and reporting on office expenses.
  • Analyzed data related to administrative costs and spending trends to prepare budgets for personnel.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.

Timber Yard Manger

Macquarie Timber And Building Supplies
01.1995 - 01.2004
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Managed team of 30 employees in day to day running of timber yard
  • Efficient scheduling of delivery runs
  • Efficient scheduling of day to day employee activities
  • Purchase of stock - ensure stock is ready and available at competitive prices

Education

Advanced Diploma - Business Management

Tafe NSW

Skills

  • Experience in operating a ship booking and scheduling system
  • Familiarity with Ship Handling Guidelines
  • High degree knowledge of Port operations
  • Strong analytical, problem-solving, and planning skills
  • Excellent written and verbal communication skills
  • Proficiency in computer and administrative skills
  • Ability to make quality decisions while meeting deadlines

Timeline

Operations Officer

Svitzer
02.2011 - Current

Planning Administration Manager

David Jones
01.2004 - 01.2011

Timber Yard Manger

Macquarie Timber And Building Supplies
01.1995 - 01.2004

Advanced Diploma - Business Management

Tafe NSW

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BEN WILKINS