Maddison Larson
3 Darwell Way, Aveley
Summary
Enthusiastic and driven worker with the ability to work within a team and individually. Quick learner with previous merchandising, retail and hospitality experience. Looking for the next step in my career.
Availability: Tuesday, Thursday & Friday (School hours)
Additional hours can be discussed due to FIFO Husband.
Overview
11
11
years of professional experience
Work History
Merchandiser
Creative Activation
06.2022 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays.
- Collaborated with store managers to complete store layouts and establish aesthetic appeal.
- Established strong vendor relationships to maintain and support business.
- Collaborated with store managers to determine best placement for merchandise displays.
Personal Carer
My Mother
01.2017 - 06.2018
- Cared for my mother and assisted with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- School pick up and drop off for my sister.
Service Checkout
Gilberts Fresh Market
08.2015 - 12.2015
- Assisted customers complete purchases and locate items.
- Restocked and organised merchandise.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Operated cash register to record transactions accurately and efficiently.
- Use of Commercial Wrapper and Scales.
Customer Service Representative
Friendly Grocer
09.2012 - 06.2014
- Greeted customers and responded to requests for information.
- Helped customers complete purchases and locate items.
- Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
- Operated cash register for cash and credit card transactions.
- Restocked and organised merchandise.
- Checked identification for proof-of-age for tobacco sales.
Education
Certificate III Event Management
Skills
- Efficient and Detail-Oriented
- Courteous with Strong Service Mindset
- Calm and Professional Under Pressure
- Understanding Customer Needs
- Responding to Difficult Customers
- Building Customer Trust and Loyalty
- Active Listening
- Strong Problem-Solving Skills
- Time Management
Timeline
Merchandiser
Creative Activation
06.2022 - Current
Personal Carer
My Mother
01.2017 - 06.2018
Service Checkout
Gilberts Fresh Market
08.2015 - 12.2015
Customer Service Representative
Friendly Grocer
09.2012 - 06.2014
Certificate III Event Management
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