(Ben) Youngbin Park
Lidcombe,Australia
Summary
Resourceful real estate assistant with extensive experience in managing administrative tasks, including document preparation and client relationship management. I possess strong organizational skills that ensure seamless operations and an efficient workflow in fast-paced environments. I am known for my exceptional communication skills and hands-on approach to addressing client needs, which has resulted in increased customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Support Worker
Achieve Australia
Summer Hills, Australia
07.2022 - Current
- Implementing and participating in the creation of tailored care plans aimed at helping clients achieve their individual goals
- Administering medication and documenting each case with no medication errors
- Offering advice where appropriate to bring about positive attitudes, encourage good behavior, and ward off any signs of depression
- Implementing good behavior interventions, and support programs as well as developing partnerships with community groups
- Assisting clients with their weight goals by encouraging any physical and mental exercises keeping clients focused on goals to better health
Residential Aged Care Worker
Leigh Place
Roselands, Australia
10.2021 - 06.2022
- Company Overview: Residential Aged Care
- Assisting clients with daily living tasks including showering, dressing, feeding, and toileting
- General domestic cleaning of clients' rooms and toilets, and bed making
- Give assistance to registered nurses providing medical care
- Monitoring the condition of clients and alerting trainer and Registered Nurse to any concerns or negative changes
- Encourage clients with supportive companionship and emotional support
- Residential Aged Care
Account Executive
Digital Alchemy
Sydney, New South Wales
10.2017 - 08.2019
- Identified potential new customers through research of industry trends and competitive analysis.
- Analysed customer data to develop targeted campaigns that increased customer loyalty and retention rates.
- Analyzed customer data to develop targeted campaigns that increased customer loyalty and retention rates.
- Collaborated with cross-functional teams such as finance, operations, legal, and marketing to identify new opportunities for growth.
- Generated weekly reports on sales performance against targets for upper management review.
- Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
- Attended networking events to build relationships with potential customers.
- Managed accounts by providing ongoing technical support after the sale was completed.
- Maintained accurate records of all sales activities using CRM software systems.
- Developed and maintained relationships with key clients to ensure customer satisfaction.
- Advised customers on best practices regarding product usage or maintenance procedures.
- Created marketing materials, including brochures and presentations, to showcase products and services.
- Provided exceptional customer service by responding promptly to inquiries and resolving issues quickly.
- Provided timely customer service support to resolve any issues quickly and efficiently.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
Education
Certificate III in Individual Support -
TAFE NSW
01.2021
Certificate IV in Real Estate Practise - Real Estate
Entry Education
Sydney, NSWSkills
- Attention to detail
- Documentation and reporting
- Business consultant
- Innovative marketing strategist
- Database management
- CRM software use
- Excellent teamwork
- Strong organizational skills
- Scheduling appointments
- Office management
- Canva design
- Microsoft Office
Certification
- NDIS Worker Orientations Module, 2021
- First aid & PCR, CPR FIRST AID, 2023
Accomplishments
- Certificate of Merit Excellence Team Work, St. Mary's Villa, 10/01/21
- Bronze Award Recognition Excellence Worker, Achieve Australia, 12/01/23
- Silver Award Recognition Excellence Worker, Achieve Australia, 07/01/24
- Gold Award Recognition Excellence Worker, Achieve Australia, 21/11/2024
Languages
Korean
Native/ Bilingual
Japanese
Full Professional
English
Full Professional
References
References available upon request.
Timeline
Support Worker
Achieve Australia
07.2022 - Current
Residential Aged Care Worker
Leigh Place
10.2021 - 06.2022
Account Executive
Digital Alchemy
10.2017 - 08.2019
Certificate III in Individual Support -
TAFE NSW
Certificate IV in Real Estate Practise - Real Estate
Entry Education
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