Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Timeline
Generic

BENEDICT ANTONIO SYAM

Ipswich,QLD

Summary

Dedicated and versatile professional with diverse experience across retail, fast food, and customer service industries. I have honed my skills in adaptability, teamwork, and efficiency while working at Bunnings across multiple departments, excelling in product knowledge and customer interactions. My time at McDonald's taught me to thrive in fast-paced environments, ensuring high-quality service under pressure. Additionally, as a bakery assistant for two years, I gained expertise in handling daily operations, maintaining product quality, and providing excellent customer experiences.

Professional with strong background in providing compassionate care and support to individuals with disabilities. Skilled in developing individualized care plans, implementing therapeutic activities, and ensuring client safety and well-being. Strong focus on team collaboration, effective communication, and adapting to changing needs. Reliable and results-driven, with commitment to enhancing clients' quality of life through empathetic and respectful care.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Disability Support Worker

REVIVE Community Services
02.2025 - Current
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Drove clients safely to social activities and appointments.
  • Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
  • Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
  • Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
  • Kept detailed daily logs with care actions, patient behaviors, and incidents.
  • Provided high level of physical support by lifting, adjusting, and moving clients.
  • Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
  • Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.

Trade Desk

Bunnings
11.2023 - 07.2025
  • Volunteered for and tackled new assignments and tasks to ease staff member burden.
  • Addressed concerns quickly to avoid lasting issues.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Admin Assistant

Hybrid Wellness
01.2024 - 02.2025
  • Answered incoming calls and directed messages to correct party.
  • Processed correspondence, documents, and reports to support clerical staff.
  • Developed, implemented, and administered departmental office systems and procedures.
  • Photocopied, faxed, and scanned office correspondence.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.

Employer

McDonalds
08.2022 - 07.2023
  • Volunteered for and tackled new assignments to ease staff member burden.
  • Managed daily tasks and sought opportunities to support business targets.
  • Monitored processes and recommended methods for improvement.
  • Utilized downtime to perform routine tasks, preventing service delays.
  • Reviewed incoming orders for mistakes to maintain accurate inventory levels.

Baker

Olliescakehouse
04.2016 - Current
  • Produced consistently high-quality baked goods for customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Complied with health and safety codes to protect staff and customers.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Trained and supervised new employees on bakery operations and procedures.

Education

Bachelor of Science - Nursing

University of Southern Queensland
Ipswich, QLD
01.2026

Business Certificate III - Business

Charles Darwin University
Alice Springs, NT
06.2023

Tuition Scholarship -

Our Lady of The Sacred Heart Catholic College
Alice Springs
01.2022

Skills

  • Friendly, positive attitude
  • Leadership
  • Multitasking
  • Solid Problem Solver
  • Operational Processes
  • Time Management
  • Team Player
  • Administration and Management
  • Problem-solving
  • Housekeeping and meal preparation
  • Documentation and reporting
  • Disability awareness

Certification

Provide First Aid Certificate EXPIRY: 08/05/2026

Provide of Cardiopulmonary Resuscitation (CPR) Certificate EXPIRY: 08/05/2026


Languages

English
Full Professional

Hobbies and Interests

Gym, Athletics, Artist, Soccer, Volleyball, Cricket, Baker as well as card games and helping everyone out!!

Timeline

Disability Support Worker

REVIVE Community Services
02.2025 - Current

Admin Assistant

Hybrid Wellness
01.2024 - 02.2025

Trade Desk

Bunnings
11.2023 - 07.2025

Employer

McDonalds
08.2022 - 07.2023

Baker

Olliescakehouse
04.2016 - Current

Business Certificate III - Business

Charles Darwin University

Bachelor of Science - Nursing

University of Southern Queensland

Tuition Scholarship -

Our Lady of The Sacred Heart Catholic College

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BENEDICT ANTONIO SYAM