Ben Eric Walton
Sunshine Coast,QLD
Summary
Highly motivated, organized and resourceful all-rounder with a strong ongoing academic background in Germany with experience in costumer service in tourism, the medical field and social events.
Overview
3
3
years of professional experience
Work History
Volunteering in 5 Different Hostels
Self-employeed
08.2024 - 06.2025
- Managing guest experience
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Event Bartender
Gastro Trends
04.2023 - 08.2024
- Adapted quickly to varying event themes, tailoring bar décor and drink menus accordingly for a cohesive atmosphere.
- Managed inventory and restocked bar supplies, ensuring seamless operation during peak hours.
- Upheld strict regulations for safe alcohol service and food safety.
Receptionist at a Dentist
Zahnmedizinisches Team Am Aegi
01.2022 - 03.2023
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
Education
Bachelor of Science - Mathematics
Freie Universität Berlin
Berlin06-2028
Mathematics, Physics And Politics
Schillerschule Hannover
Hannover, Germany05.2024
Skills
- Native speaker in English and German
- Sales and Upselling Techniques
- Cleanliness and Organization
- Flexible schedule availability
- Strong Communication Skills
- Guest complaint resolution
- Point of sale systems
- Scheduling
Timeline
Volunteering in 5 Different Hostels
Self-employeed
08.2024 - 06.2025
Event Bartender
Gastro Trends
04.2023 - 08.2024
Receptionist at a Dentist
Zahnmedizinisches Team Am Aegi
01.2022 - 03.2023
Bachelor of Science - Mathematics
Freie Universität Berlin
Mathematics, Physics And Politics
Schillerschule Hannover
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