Summary
Overview
Work History
Education
Skills
Additional Information
Certification
Languages
Timeline
Generic

Benhur Kanakuntla

Hyderabad,Telanagana

Summary

Strategic and detail-oriented Team lead with 5 years of experience. Expertise in data analysis, development of metrics, process improvement, and optimizing resource allocation.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team lead

Amazon India
06.2022 - Current
  • Defect Tracing and elimination (BPBO)
  • Skills: DMAIC and Lean principles
  • Project management for DTE (Defect Tracing and Elimination) team in BPBO
  • Manage operations, analyze capacity and resources( performed 30 Interviews ), and make personnel recommendations
  • Managing team of 8 that does data analysis on observed patterns and recommends solutions to product and business development teams
  • Identified top defects to reduce NOIs (Notice of infringements) such as seller enforcements, amazon localizations, reducing NOI at point of submission which created impact of ~100K NOIs (40% reduction) for 2022-23
  • Contributes to COE (correction of error) process by recording any issues/RCAs/action plans in functional area and own particular action or modification
  • Validating and establishing SOPs, process controls, recommending improvements and ensuring alignment with business goals
  • Key initiatives that were able to identify are ABP Rule Opportunities, Infringement Submissions, Abusive Seller Profile, Unclaimed/Non-registered Brands
  • Catalog Lead, Team Management | Amazon India.

Catalog Lead

Amazon India
10.2020 - 06.2022
  • Defect Tracing and elimination (BPBO)
  • Skills: writing Queries through SQL
  • Conduct high-level failure (error) investigations that might be either operational or business-specific
  • Established process flow to modify/add keywords that act as input for Audit UI, resulting in increase of program accuracy rate from 1.5% to 6% in Q2'21
  • Created Suppression Dashboard in collaboration with ACES team and ML team based out of Vancouver
  • This automation has led to savings of 0.1 FTE/week
  • Segregate data based on business functions and upload data on to cloud for individual team use.

Catalog Specialist

Amazon India
03.2019 - 09.2020
  • Brand protection
  • Skills: Data Analysis, B2B Operations, Customer Obsession
  • Performed analysis on trends,patterns to reduce brand abuse
  • Using Amazon Business Intelligence tool to run queries on Amazon redshift DW to extract data using SQL
  • Responsible for writing rules to prevent brand abuse Copyrights, Design rights for brands that enroll in to Amazon.

ROC specialist

Amazon
03.2019 - 09.2020
  • ROC
  • Engaging with vendor managers for solving on-time performance issues for smooth operations with 100% adherence to SLAs.
  • Worked on Operational Analytics and Capacity Planning by publishing and drive in line- haul networking performance reports such as On-time performance, Ad hoc trucks, and Cancellations
  • Performing Deep dive on pervious data and analyzing root cause of issues and providing solutions.

Education

Master of Technology - VLSI design under Electronics and Communications Engineering

National Institute of Technology
West Bengal
06.2016

Skills

  • Trend tracking
  • Effective Communication
  • Team Supervision
  • Attention to Detail
  • Program Evaluation
  • Continuous Improvement
  • Leadership and Team Management
  • Collaboration and Cross-Functional Coordination
  • Problem solving

Additional Information

  • Awards and recognition: , Recipient of ‘Best Manager award’ which is awarded for achieving best connection scores, exemplifying manager skills, team and Job satisfaction. Recipient of the 'Moonwalker Award', which is awarded for raising the bar on Leadership Principles. Recipient of 'Spot Award', which is awarded for a special contribution accomplished in a relatively short period of time Awarded the 'Rock Star Award' for exceptional performance on productivity, quality and SLA metrics.

Certification

Certified AWS cloud practitioner

Lean six sigma - Amazon internal

Excel- Amazon internal

Failure Mode effects analysis (FMEA)

SQL- Certified through a course Data @Amazon

Languages

English
Full Professional
Telugu
Full Professional
Hindu
Professional Working

Timeline

Team lead

Amazon India
06.2022 - Current

Catalog Lead

Amazon India
10.2020 - 06.2022

Catalog Specialist

Amazon India
03.2019 - 09.2020

ROC specialist

Amazon
03.2019 - 09.2020

Master of Technology - VLSI design under Electronics and Communications Engineering

National Institute of Technology

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Benhur Kanakuntla