Benita Tooth
Emerald,QLD
Summary
I am a talented Parts Professional bringing 15 years of sales and service experience. Friendly and presentable team player with good problem-resolution, organizational and planning abilities.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pre Delivery Parts Co-Ordinator
Emerald Ford & Isuzu Ute
Emerald, QLD
02.2023 - Current
- Order Accessories for New Vehicles.
- Coordinate with the Pre Delivery Coordinator with workshop schedule
- Researched new vendors in order to secure best prices for high-demand items.
- Tracked backorders and expedited deliveries as needed in order to maintain customer satisfaction.
- Received and stocked incoming merchandise, arranging items in correct locations.
Pre Delivery Parts Co-Ordinator
Central Highlands Toyota
Emerald, QLD
01.2018 - 01.2023
- Order Accessories
- Arrange & Deliver Vehicle to go to outside Suppliers
- Control Daily Workshop Job Board when Manager was away or Busy
- Check New vehicles in when arrive on Transport
- Submit Vehicle Damage Reports and Organise Quotes and Repairs
- Co Ordinate Vehicle Delivery Schedule with Sales Department
- Monitored inventory levels of parts and materials, ensuring they were sufficient to meet customer demand.
- Verified incoming shipments against purchase orders to ensure accuracy of delivery.
- Managed vendor relationships including negotiating contracts and arranging payment terms.
- Researched new vendors in order to secure best prices for high-demand items.
- Tracked backorders and expedited deliveries as needed in order to maintain customer satisfaction.
Service Advisor & Parts Interpreter
Central Highlands Toyota
Springsure, QLD
04.2018 - 12.2018
- Assisted with scheduling appointments for service work to be performed on vehicles.
- Greeted customers and addressed their needs in a professional manner.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Prepared invoices for services rendered and collected payments from customers.
- Developed strong relationships with customers by providing exceptional customer service.
- Upsold additional products or services when appropriate.
- Handled telephone inquiries regarding appointments and work in process.
Education
High School Diploma -
St Saviours College
Toowoomba, QLD12-1998
Skills
- Ordering Parts
- Vendor Relations
- Problem-Solving Skills
- Maintenance Schedules
- Planing & Organising Workshop Schedule
- Time Management
- Improving Customer Satisfaction
- Inventory Management
- Customer Service
- Forklift Operation
- Product Knowledge
Certification
- Forklift License
Timeline
Pre Delivery Parts Co-Ordinator
Emerald Ford & Isuzu Ute
02.2023 - Current
Service Advisor & Parts Interpreter
Central Highlands Toyota
04.2018 - 12.2018
Pre Delivery Parts Co-Ordinator
Central Highlands Toyota
01.2018 - 01.2023
High School Diploma -
St Saviours College
- Forklift License
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