Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Benito Cirillo

Footscray,Australia

Summary

Motivated and versatile hospitality professional with over 8 years of experience across customer service, sales, food & beverage operations, and team leadership. Proven ability to manage teams, improve customer satisfaction, and maintain efficient daily operations. Also an experienced personal trainer with a passion for health and fitness.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Personal Trainer (Side Hustle)

Freelance
01.2024 - Current
  • Provide personalized training programs
  • Focus on strength, endurance, and mobility training

Restaurant Manager

Sea Salt Kitchen
04.2022 - 04.2025
  • Oversaw daily restaurant operations, staff training, and scheduling
  • Maintained high customer service standards and streamlined workflows
  • Handled stock control, ordering, and vendor management
  • Hired qualified personnel in line with operational and service standards
  • Undertook sound financial management practices to ensure profitability and budget compliance
  • Led team performance reviews and provided ongoing staff development

Supervisor / Assistant Manager

Sea Salt Kitchen
03.2021 - 04.2022
  • Assisted in managing FOH and BOH operations
  • Supported recruitment and onboarding of new staff
  • Helped implement marketing initiatives to boost customer traffic

All Rounder

Mr Panda - Cafe & Bubble Tea Shop
10.2019 - 12.2020
  • Managed FOH and basic food prep duties
  • Provided friendly customer service and handled POS systems
  • Maintained cleanliness and hygiene standards

FOH Staff Member

Purple Peanut - Japanese Cafe
06.2019 - 05.2020
  • Delivered prompt and polite service in a fast-paced café
  • Assisted with food handling, cashiering, and order coordination

Sales Representative & Customer Service

Illuminate Marketing Concepts
06.2019 - 05.2020
  • Engaged in direct sales and customer service for various campaigns
  • Met performance targets and built strong client relationships

Fitness Instructor

Private Gym
01.2016 - 01.2018
  • Designed and led fitness classes tailored to client needs
  • Promoted healthy lifestyles and monitored progress

Education

Certificate IV - Hospitality

Serve It Up
04.2020

Certificate - Bodybuilding and Fitness

12.2024

Completed Year 12 Studies - undefined

06.2016

Skills

  • Team Leadership & Staff Development
  • Customer Service Excellence
  • Hiring & Recruitment
  • Sales & Upselling Techniques
  • Hospitality Operations Management
  • Budgeting & Financial Oversight
  • Time Management & Multitasking
  • Food Safety & Hygiene Compliance
  • Staff Scheduling & Performance Reviews
  • Stock Control & Supplier Coordination
  • Conflict Resolution & Problem Solving
  • Fitness Coaching & Client Engagement
  • Point-of-Sale (POS) Systems & Cash Handling
  • Fluent in English and Vietnamese
  • Exercise program design
  • Motivational coaching
  • Passion for fitness

Certification

  • Certificate IV in Hospitality
  • Certificate in Health and Fitness
  • First Aid Certification

Languages

English
Native or Bilingual
Vietnamese
Native or Bilingual

Timeline

Personal Trainer (Side Hustle)

Freelance
01.2024 - Current

Restaurant Manager

Sea Salt Kitchen
04.2022 - 04.2025

Supervisor / Assistant Manager

Sea Salt Kitchen
03.2021 - 04.2022

All Rounder

Mr Panda - Cafe & Bubble Tea Shop
10.2019 - 12.2020

FOH Staff Member

Purple Peanut - Japanese Cafe
06.2019 - 05.2020

Sales Representative & Customer Service

Illuminate Marketing Concepts
06.2019 - 05.2020

Fitness Instructor

Private Gym
01.2016 - 01.2018

Certificate - Bodybuilding and Fitness

Completed Year 12 Studies - undefined

Certificate IV - Hospitality

Serve It Up

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Benito Cirillo