Summary
Overview
Work History
Education
Skills
References
Timeline

Benjamin Barrett

York,WA

Summary

Accomplished Sales Executive offering over ten years of experience developing and maximizing commercial sales. Diligent in building and retaining accounts by providing support and attentive service. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Successful record of expanding network connections through identifying and capitalizing on emerging market trends and revenue opportunities.

Overview

22
22
years of professional experience

Work History

Business Development Executive

Fasta Couriers
02.2017 - 02.2024
  • Territory Management – Southern Metropolitan Area
  • Key Account management and relationship development
  • Identify growth potential in existing clients
  • Sales and Marketing
  • Cold Calling to source new business
  • F2F meeting and solution presentation
  • Competitor market research
  • Account management - Job credit investigation/approval
  • Meet weekly with Sales and Operations Managers to ensure sales targets were met and sustainable operationally
  • Backup emergency Courier work or Administration support when the circumstances required
  • Update FMS System with new client information, customized rates and create new rates tables, to offer point of difference to customers from competitors.

Customer Service Executive- On road

United Forklifts and Access Equipment
04.2015 - 12.2016
  • On road account management of existing client base in regards to Forklift servicing – South Region
  • F2F meeting with New and trading clients to setup - Preventative Maintenance Plans / Regular set price serving agreements
  • Manage Customer complaints and problem solve
  • Cold calling and lead development for new business be it servicing or leads for the Forklift / Access Equipment Sales teams
  • Meet with company decision makers and quote and close on retail repairs work
  • Meet with, identify and close customer damage quotes for rental clients
  • Develop activity and sales figures report
  • Updated and discussed weekly with Service Manager
  • Set KPI's and update Salesforce CRM.

Sales / Account Manager

Trucknet / Freightnet
01.2013 - 04.2015
  • Account management of existing client base and categorize into expenditure/profit groups
  • Develop a call cycle to maintain client relationships, with call frequency relevant to client Category/Expenditure
  • Identify growth potential and maintain trade of existing client base, assisting with any job charge queries
  • Cold Calling and lead development for New business in Local Transport
  • Meet with New business decision makers and quote
  • Negotiate and Close sales
  • Manage other representatives / driver leads
  • Develop promotional material and liaise with website designers to implement website updates
  • Develop Chain of responsibility procedures, documentation and collate driver details and insurance coverage to ensure compliant.

Account Manager / Business Development Manager

Border Express
07.2011 - 01.2013
  • Account management of existing WA client portfolio (~$10 million annual revenue) and categorize into expenditure/profitability groups
  • Develop a call cycle to maintain WA client relationships, with call frequency relevant to client Category/Expenditure
  • Analyze individual WA client product usage and identify growth potential
  • Analyze individual WA client freight profile to identify problematic accounts in regards to this
  • Cull accounts that are causing profit leakage based on low to no profitability / incompatible freight profile
  • Identify “Profile” New business WA Clients, quote and close
  • Service Account Management (SAM) for Border Express Account Managers with Eastern States based clients who have depots in WA
  • Sales and Activity reporting and KPI management though Microsoft CRM.

Business Development Manager

CourierNet
01.2007 - 06.2011
  • New Business development focus initially then after established client base was built Account Management
  • Built my own client base and then managed who averaged 2- .2.5 million per year
  • Territory Mapping
  • Staff recruitment and interviews
  • Sub-contractor recruitment and inter-company relations
  • Client development and Account management
  • Cold calling
  • Quotation and presentation
  • Sales and marketing
  • Small business management, stock control and accounting.

Business Development Executive

Fasta Couriers
05.2004 - 01.2007
  • Client development
  • Key Account management
  • Sales and Marketing
  • Perth Northern suburb territory manager
  • Source new business
  • Market research
  • Cold calling
  • Meeting coordination
  • Job credit investigation/approval
  • General Sales Record keeping and reporting.

Business Development Executive

CTI Super Couriers
08.2002 - 05.2004
  • Cold Calling
  • Quotation and presentation
  • Territory Mapping
  • Customer Service
  • Sales Strategies implementation
  • General Sales Record keeping and reporting
  • Meeting coordination.

Education

Business Administration And Management

TAFE
  • Completed certificate in: Small Business Management

Nationwide Training
  • Professional Development Studies:
  • Completed Certificate in: Dangerous Goods Awareness and Induction
  • CRM Operational Training
  • Sales and Cost Recovery Training

Skills

  • Customer and Account Portfolio Management
  • New Business Development
  • Territory Management
  • Sales Presentations
  • Closing Techniques
  • Sales Records Management
  • CRM proficiency
  • Customer Complaint Resolution
  • Effective Communication
  • Data Analytics
  • Analytical problem solver

References

  • Kevin Froud, Business Manager, Fasta Couriers, 0432 765 225
  • Gerard Maguire, General Manager, TFA Pty Ltd, 0432 765 225
  • John Anderson, Former Sales Manager, CTI Super Couriers, 0437 488 129

Timeline

Business Development Executive - Fasta Couriers
02.2017 - 02.2024
Customer Service Executive- On road - United Forklifts and Access Equipment
04.2015 - 12.2016
Sales / Account Manager - Trucknet / Freightnet
01.2013 - 04.2015
Account Manager / Business Development Manager - Border Express
07.2011 - 01.2013
Business Development Manager - CourierNet
01.2007 - 06.2011
Business Development Executive - Fasta Couriers
05.2004 - 01.2007
Business Development Executive - CTI Super Couriers
08.2002 - 05.2004
TAFE - , Business Administration And Management
Nationwide Training - ,

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Benjamin Barrett