BENJAMIN BONE
Albion Park Rail,NSW
Summary
Developed strong customer service and communication skills in fast-paced hospitality environment. Demonstrates ability to handle diverse tasks and resolve issues efficiently. Seeking to transition into new field, leveraging these transferable skills for impactful contributions. Offering strong interpersonal skills and genuine interest in hospitality, eager to learn and grow in this environment. Brings foundational understanding of customer service and operational tasks. Ready to use and develop communication and organizational skills in a bartending role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hospitality Worker
Waterfront Tavern
12.2024 - Current
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Greeted guests with friendly and professional acknowledgment to build rapport.
Storeman
Harrison group
12.2023 - 01.2024
- Created reports and documents as requested by the office manager
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
- Assisted customers with locating items and providing product information
- Quickly and efficiently completed instruction from managers
- Pick and pack of goods
- Stock rotation
Education
Year 12 Completion of HSC -
Oak Flats High School
11.2024
Skills
- Fast Learner
- Ability to Work Under Pressure
- Multitasking Skills
- Adaptability
- Excellent Customer Service Skills
- First aid training
- Food preparation
Certification
- First Aid Certification
- Responsible Service of Alcohol Certification
- Responsible Conduct of Gaming Certification
Timeline
Hospitality Worker
Waterfront Tavern
12.2024 - Current
Storeman
Harrison group
12.2023 - 01.2024
Year 12 Completion of HSC -
Oak Flats High School
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