Summary
Overview
Work History
Education
Skills
Certification
Referees
Timeline
Generic

Benjamin Cooper

Summary

Hardworking team member, skilled in safely moving heavy loads manually or using forklifts and pallet jacks. Punctual, reliable and dedicated to teamwork. Perform diverse warehouse duties with accuracy and efficiency. Detail-oriented when loading and unloading boxes, preparing shipments and completing documentation. Whilst keeping warehouse clean and organized to mitigate safety risks and make space for incoming shipments.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Factory Hand and Carter

Plasta Masta
09.2017 - 01.2018

During this job my role involved:

  • Loaded and unloaded work utes and trucks for deliveries.
  • Assisted customers with orders and loading
  • Re-stocked shelves during downtime

Order Taker and Cook

Shark Attack Fish and Chippery
01.2017 - 09.2018

At this job my role involved:

  • Communicated with customers to address order inquiries, changes and cancellations.
  • Described menu items in detail and educated customers about meal options.
  • Restocked bags, cups, lids, sauces and other counter supplies.

Kitchen Hand

McDonald's
09.2017 - 12.2018

At this job my role involved:

  • Cleaned and maintained work areas, equipment and utensils.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Cooked and prepared all food for customers.

Crew Trainer

McDonald's
12.2018 - 04.2020
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.

Factory Hand

Ellerslie Hop
09.2018 - 01.2019

At this job my role involved:

  • Graded and packaged finished products, transporting items for additional processing, storage, or shipment off-site.
  • Assembled products according to changing daily work orders and specific customer needs.

Merchandiser

Crew Services Group
04.2020 - 09.2020

At this job my role involved:

  • Updated pricing and signage to complete product displays and educate customers.
  • Completed efficient store resets to prepare store for special promotions and seasonal updates.

Apprentice Carpenter

Leading Edge Developments
09.2020 - 06.2021

In this job I:

  • Shaped or cut materials to specified measurements using hand tools, machines and power saws.
  • Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Assisted with movement of materials and equipment to job sites.

Delivery Driver

Reece Plumbing
06.2021 - 01.2022

This job entailed:

  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Sales Counter Assistant

Reece Plumbing
01.2022 - 07.2022

At this job my role included:

  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted plumbers with their orders.
  • Placed pickup and delivery orders.
  • Replenished stock during downtime.
  • Ordered in new stock for replenishment.

Warehouse Storeman

Ayva Packaging
07.2022 - Current

In this job role I:

  • Simplify shipping and receiving processes for improved workflow.
  • Maintain clean, orderly work environment free of hazards.
  • Load and unload materials on and off of trucks for fast shipment.
  • Communicate with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
  • Fill in for Warehouse and Logistics Coordinator when absent. Organising trucks, staff and running the warehouse to ensure smooth operation.

Warehouse & Logistics Coordinator

Ayva Packaging PTY LTD.
06.2023 - Current
  • Tracked orders and notified customers of status or potential delays.
  • Trained new employees on logistics procedures, promoting a consistent approach across the team.
  • Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
  • Ensured compliance with industry regulations, reducing the risk of fines or penalties.
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.

Education

High School Diploma -

Lyndhurst Secondary College
Cranbourne, Vic
2019

Certificate II in Building And Construction -

Chisholm
Dandenong, Vic
2019

White Card -

Chisholm
Dandenong, Vic
2018

Traffic Control Ticket -

Cove Education
Avalon, Vic
2020

Traffic Management Ticket -

Cove Education
Avalon, Vic
2020

Skills

  • Communication:
  • Can effectively communicate to other workers and to customers
  • Teamwork:
  • Work great in team environments
  • Problem Solving:
  • Can efficiently problem solve when needed
  • Initiative:
  • Always work to the best of my ability and can be left alone after being instructed and told what to do
  • Leadership:
  • Can effectively manage a team and provide a great example for others to follow

Certification

Certificate II in Building and Construction

White Card

Traffic Management ticket

Traffic Control Course

Referees

Referees Available Upon Request.

Timeline

Warehouse & Logistics Coordinator

Ayva Packaging PTY LTD.
06.2023 - Current

Warehouse Storeman

Ayva Packaging
07.2022 - Current

Sales Counter Assistant

Reece Plumbing
01.2022 - 07.2022

Delivery Driver

Reece Plumbing
06.2021 - 01.2022

Apprentice Carpenter

Leading Edge Developments
09.2020 - 06.2021

Merchandiser

Crew Services Group
04.2020 - 09.2020

Crew Trainer

McDonald's
12.2018 - 04.2020

Factory Hand

Ellerslie Hop
09.2018 - 01.2019

Factory Hand and Carter

Plasta Masta
09.2017 - 01.2018

Kitchen Hand

McDonald's
09.2017 - 12.2018

Order Taker and Cook

Shark Attack Fish and Chippery
01.2017 - 09.2018

High School Diploma -

Lyndhurst Secondary College

Certificate II in Building And Construction -

Chisholm

White Card -

Chisholm

Traffic Control Ticket -

Cove Education

Traffic Management Ticket -

Cove Education
Benjamin Cooper