Benjamin Cox
Grafton,NSW
Summary
Dedicated and experienced professional with a robust background in community services and youth work, complemented by entrepreneurial ventures as an unregistered NDIS provider. Proven track record in delivering high-quality care, support, and supervision to diverse client populations. Skilled in emotional support, household management, and facilitating access to essential services. Adept at adhering to policies, procedures, and legislative requirements while achieving case plan goals. Strong communicator and team player, with a commitment to maintaining accuracy and professionalism in all aspects of work. Holds qualifications in community services, crisis intervention, and various technical disciplines.
Overview
9
9
years of professional experience
Work History
Unregistered NDIS Provider (Ben’s Services – Owner)
Self Employed
Grafton
11.2023 - Current
- Complete timely; accurate shift report and critical incident reports
- Provided emotional support to clients
- Completed household cleaning tasks efficiently and effectively
- Provided respite activities to clients and facilitated transportation to appointments
- Enabled public access to essential services
- Prepared meals efficiently and effectively.
Co-Owner
Baklover Kitchen
Grafton, NSW
01.2022 - Current
- A small-scale home bakery specialising in artisanal baklava. Responsible for all aspects of production, sales, and customer service at local market stalls. Designed and executed baking processes, ensuring high-quality products and customer satisfaction.
Youth Worker
Paramount Youth Services
10.2018 - 06.2024
- Provide supervision; daily care; support and mentoring to children and young people in out of home care
- Complete timely; accurate shift reports and critical incident reports
- Adhere to organisational policy; procedures and overarching legislation (Care and Protection Act; WHS; Code of Ethical Conduct)
- Engage with stakeholders to ensure that the children/young person’s case plan goals are achieved
- Supervision of family contact arrangements between children/young people and family members
Support Worker
Community Care Options
Coffs Harbour
10.2017 - 03.2018
- Demonstrated expertise in personal care tasks including showering clients, preparing meals, and administering medication
- Complete timely; accurate shift report and critical incident reports
- Provided emotional support to clients
- Managed all household cleaning duties efficiently and effectively
- Managed respite activities and provided transportation to appointments.
- Enhanced accessibility to public services
Maintenance/ Picker
Costa Berry Exchange
Upper Orara
10.2016 - 01.2017
- Maintained raspberry plants, which involved potting, insect spraying, plant removal, and pruning.
- Berry picking
Voluntary Classroom Assistant
KAPOW – Key Employment Training
Coffs Harbour
12.2015 - 02.2016
- Provided resume writing assistance to clients.
- Supervised classrooms and activities
Eagle Boy’s Woolgoolga
- Delivery driver
Pizza Place Woolgoolga
- Delivery driver
- Kitchen hand
Education
Under-Graduate Bachelor Degree of Social Sciences -
Southern Cross University (Coffs Harbour)
01.2024
Certificate IV in Community Services Work -
North Coast TAFE (Coffs Harbour)
01.2015
High School Diploma -
Woolgoolga High School
Woolgoolga, NSW10-2014
Skills
- Complete timely; accurate shift report and critical incident reports
- Emotional support
- Household cleaning
- Respite activities and transport to appointments
- Provide access to public services
- Meal preparation
- Provide supervision; daily care; support and mentoring to children and young people in out of home care
- Adhere to organisational policy; procedures and overarching legislation (Care and Protection Act; WHS; Code of Ethical Conduct)
- Engage with stakeholders to ensure that the children/young person’s case plan goals are achieved
- Supervision of family contact arrangements between children/young people and family members
- Personal Care – showering; cooking meals; administering medication
- Maintenance of raspberry plants – potting; insect spraying; plant removal; pruning
- Berry picking
- Assistance in writing resumes for clients
- Classroom and activity supervision
- Delivery driver
- Kitchen hand
- Reliable, flexible and hardworking
- Well Presented
- Adaptable
- Works well under stressful situations
- Effective Communication
- Able to identify high risk and hazardous situations
- Able to respond to challenging situations effectively
- Enjoy working in a team environment
Personal Information
- Date of Birth: 18/06/1996
- Gender: Male
- Nationality: Australian
- Language: English
Volunteer Experience
- Hope for the Homeless - South Grafton
- Lifehouse Care Shop - Woolgoolga
- Sunday School Assistant - Sandy Beach Baptist Church
Attributes
- Reliable, flexible and hardworking
- Well Presented
- Adaptable
- Works well under stressful situations
- Effective Communication
- Able to identify high risk and hazardous situations
- Able to respond to challenging situations effectively
- Enjoy working in a team environment
References
- Timmy Naidoo, Team Leader, Paramount Youth Services, +61451916210, admin@paramountyouth.com.au
- Elizabeth Anscome, Coordinator, Community Care Options, Coffs Harbour, 02 6650 2000
- Amy Riddle, Unit Leader, Department of Communities and Justice, Communities Corrections, 0456777761
Timeline
Unregistered NDIS Provider (Ben’s Services – Owner)
Self Employed
11.2023 - Current
Co-Owner
Baklover Kitchen
01.2022 - Current
Youth Worker
Paramount Youth Services
10.2018 - 06.2024
Support Worker
Community Care Options
10.2017 - 03.2018
Maintenance/ Picker
Costa Berry Exchange
10.2016 - 01.2017
Voluntary Classroom Assistant
KAPOW – Key Employment Training
12.2015 - 02.2016
Eagle Boy’s Woolgoolga
Pizza Place Woolgoolga
Under-Graduate Bachelor Degree of Social Sciences -
Southern Cross University (Coffs Harbour)
Certificate IV in Community Services Work -
North Coast TAFE (Coffs Harbour)
High School Diploma -
Woolgoolga High School
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