Benjamin David

• Played games, worked on puzzles, and read books to young children.
• Communicated positively with children and guardians.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Maintained a clean and organized environment to ensure the well-being of children under care.

• Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
• Maintained clean, organized worksites to promote a safe working environment and minimize hazards.
• Collaborated with team members to complete challenging tasks, demonstrating strong problem-solving abilities.
• Promoted a positive work culture amongst peers by fostering teamwork, mutual respect, open communication channels within the team dynamic.

• Input vendor payments and updated accounts to reflect new balances.
• Ensured timely vendor payments by managing invoice processing and expense tracking systems.
• Reduced discrepancies in financial statements through meticulous data entry and record-keeping practices.
• Enhanced financial reporting efficiency with thorough account reconciliations and analysis.

• Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
• Optimized cash flow management, ensuring timely payment of invoices and reducing outstanding debts.
• Improved budget planning and forecasting with thorough analysis of historical data and market trends.
• Streamlined financial processes for increased efficiency and accuracy in reporting.

• Managed customer relations on an ongoing basis to maximize customer retention.
• Developed standards for staff to provide consistent service to customers.
• Applied highly effective selling skills while properly engaging and presenting solutions to
customers.
• Liaised between customers and the organization with a particular focus on working with the
sales department.
• Experienced with Cheetah and One Res customer relationship management (CRM) systems.
• Maintained a statistical database of customers using an online portal for types of customer
complaints, resolutions offered by the company, and satisfaction ratings by customers.

• Collected on delinquent accounts to reduce overdue balances.
• Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
• Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.
• Developed strong relationships with customers to foster timely payments and account resolution.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.

• Collaborated with students to complete homework assignments, identify lagging skills and
correct weaknesses.
• Planned lessons for allotted time to strengthen weak subjects and build skills.
• Taught and assisted students in such areas as Code of Ethics, creating tailored lesson plans
and study guides on subject matter.
• Updated required logs and student documentation to keep records accurate and current.