BENJAMIN DORAN
Junction Village,Vic
Summary
Highly proficient and professional Operation and Site Manager having 14+ years’ experience with proven sustained success in senior leadership roles in fast paced manufacturing environments. Excellent interpersonal skills, with the ability to manage and engage effectively with diverse groups and multiple stakeholders. Significant experiences implementing lean systems and principles across complex multi-site operations. In-depth OH&S management experience including management of risk and operational compliance. Highly knowledgeable, proficient and experienced in Project and Contractor management experience specific to manufacturing environments. Dedicated to achieving customer satisfaction and superior results at all levels of engagement.
Overview
18
18
years of professional experience
Work History
Operation Manager
Stegbar Windows & Doors, Bio
12.2021 - Current
- One of the largest residential and commercial window manufacturers in Australia, with 75 years of experience - Stegbar is today recognized by homeowners, architects and builders alike as one of the country’s leading manufacturers of highly crafted windows, doors, shower screens, splash backs and wardrobes
- Responsibilities include-
- Efficiently managing day-to-day operations of the manufacturing department, with a total of 75 staff, including the despatch department
- Devising processes to boost long-term business success and increase profit levels
- Maintaining quality management, including the reduction of rectification costs throughout the work process
- Continued the proactive environment regarding safety, using daily/weekly hazard identification tools
- Investigating thoroughly all personnel and accident-related incidents on premises, dealing with them proficiently, compiling accurate reports
- Achievements include-
- Received the “President’s award for operational excellence” in 2022
- Managed the design/implementation of a new “Zero risk “ flashing station – which was requested by the CEO in 2022, subsequently saw it presented in a Safety call - August 2023
- Using 5s tool, reduced the COPQ attributed to despatch/factory by 46% ($207K) in 2023
- Increased the DIFOT from 94.85% in 2021 – to 97.28% in 2023
- Implemented a “Quality Assurance” system where any member of the business (including suppliers/contractors/drivers) could raise concerns – and get direct feedback on the outcome of the investigations (including the actual documentation in needed)
- Performed caretaker General manager role in September 2023 – achieving all key financial requirements, with zero safety incidents
- Achieved significant >15% efficiency gains year on year due to waste identification & subsequent line layout changes/equipment investments.
Fire Warden and Evacuation
01.2020 - Current
Senior Level
First Aid, St John's Ambulance Australia, Community Services
01.2006 - Current
Operation Manager
Bradnam's Window
10.2013 - 11.2021
- Doors – Vic
- Company Bio- One of the largest residential and commercial window manufactures in Australia, currently employing over 500 staff in Queensland, NSW and Victoria
- The company embodies a true lean “Just in time” manufacturing process to deliver products in high volume, at low cost and highly detailed to meet strict industry codes
- Responsibilities include-
- Efficiently managing day-to-day operations of a multi-site manufacturing department, operating on 2 shifts, with a total of 113 staff, including the despatch department
- Devising processes to boost long-term business success and increase profit levels
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance
- Maintaining quality management, including the reduction of rectification costs throughout the work process
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles
- Investigating thoroughly all personnel and accident-related incidents on premises, dealing with them proficiently, compiling accurate reports
- Achievements include-
- Reduced LTIFR by 20% in 2015 after implementing site safety behavioral expectations and specific PPE policies
- Created significant cultural change supported by education and training of the work group on hazard identification and risk mitigation
- Significantly Improved production capacity by 72% through implementation of 5S and Lean principles in conjunction with factory layout and labor re-alignment at old factory premises in Dandenong
- Made significant contribution to business growth 200% in 7 years, while maintaining delivery DIFOT of >90%
- Successfully Project managed relocation of the branch from 4500m2 facility in Dandenong Sth, to a 9000m2 new warehouse in Carrum Downs, only losing one manufacturing day in the process
- Solely Implemented to a high standard the internal Site glazing/ Installation team thereby importantly alleviating the need for subcontractors in business – saving >300k P/year
- Achieved maintaining a 95% staff retention rate, until Jan 2020 (COVID)
- Efficiently and diligently completed external audits on the company's other branches throughout Australia - targeting efficiencies/ inventory & Lean techniques (particularly in smaller branches in Rockhampton & Toowoomba).
01.2019 - 01.2020
- Coached Berwick Cricket Club under 14’s- won a premiership.
Coached Narre Warren Cricket Club
01.2015 - 01.2019
- Won 6 premierships.
Site Manager
AET Group
, Vic
02.2011 - 08.2013
- Group Bio- An international building group whose operations include manufacturing factories overseas
- The group effectively acts as a business partner to the Australian Construction Industry by providing quality items
- Responsibilities included-
- Visiting China 5 times to liaise with leading manufacturer helping design/develop a commercial window for the Australian market
- Running entire business from on-site check measure / order/ delivery and finally installation of all items from China while maintaining the sites progress schedule
- Supervised contractor work processes and adherence to project schedule
- Complied with safe operating practices and assessed operational procedures against best practices
- Achievements included
- Properly and expertly completing all wind load and performance testing of the new product in Victoria, resulting in material benefits for the Group
- Completed two major projects within the first 12 months to better expectations– $30m Burbank Apartments (Keysborough) & $25m Hallmark 155 Apartments (Hamilton Marino)
- Training to high level of proficiency local installation company (MRT Installations) to complete all on-site works required in and hands-on roll during the first project.
Site Co-Coordinator
All Points Glass & Aluminum
07.2008 - 01.2011
- Vic
- Company Bio- Supplier of commercial windows and doors
- Also focusing on commercial projects such as multi residential apartment building/ schools and factory warehouse throughput Victoria
- Responsibilities included-
- Measuring, purchasing, hand drawing manufacturing fabrications reports & coordinating all site works to be completed for the projects
- Managing factory while overseeing works to ensure deadlines/quality/efficiency achieved
- Achievements included-
- Efficiently discharging sole responsibility role for the entire Chisholm Institute Dandenong Campus, including all aspects of the installation in and hand on role
- Being solely responsible for project managing the first 5 “Masters Stores” throughout Victoria
- Designed /manufactured, installed first of a kind “Diamond window” Carey Grammar Collage.
01.2009 - 01.2010
- Working together through DISC (Performance shift – Kirk Peterson, Certificate IV Work Health & Safety (Pinnacle Safety and training)
Safety Rep
01.2016
- Managers & Supervisors (Work Safe Victoria
Education
Cert 5 Process Manufacturing - undefined
Chisholm Institute
2020
Cert 5 Competitive Systems and Practices (Chisholm institute) - undefined
2020
Japan Lean manufacturing tour (Shinka Management Australia) - undefined
2019
What got you here, won't get you there” course (Dale Carnegie Brisbane) - undefined
2019
Leadership through self-management (Performance shift – Kirk Peterson) - undefined
2016
Leadership Training for managers course (Dale Carnegie Brisbane) - undefined
2015
Skills
- Senior Leadership
- Working in fast paced environment
- Project & contractor management
- Engaging with diverse groups/stakeholders
- Team player
- Operations and site management
- Negotiation/problem solving
- Customer satisfaction
- Business acumen
- Business management
- Project management
- Excellent interpersonal skills
Timeline
Operation Manager
Stegbar Windows & Doors, Bio
12.2021 - Current
Fire Warden and Evacuation
01.2020 - Current
01.2019 - 01.2020
Safety Rep
01.2016
Coached Narre Warren Cricket Club
01.2015 - 01.2019
Operation Manager
Bradnam's Window
10.2013 - 11.2021
Site Manager
AET Group
02.2011 - 08.2013
01.2009 - 01.2010
Site Co-Coordinator
All Points Glass & Aluminum
07.2008 - 01.2011
Senior Level
First Aid, St John's Ambulance Australia, Community Services
01.2006 - Current
Cert 5 Process Manufacturing - undefined
Chisholm Institute
Cert 5 Competitive Systems and Practices (Chisholm institute) - undefined
Japan Lean manufacturing tour (Shinka Management Australia) - undefined
What got you here, won't get you there” course (Dale Carnegie Brisbane) - undefined
Leadership through self-management (Performance shift – Kirk Peterson) - undefined
Leadership Training for managers course (Dale Carnegie Brisbane) - undefined
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