Benjamin Draney

• Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
• Kept accurate records for client files and handled related paperwork.
• Adhered to company requirements for patient interactions and care standards.
• Kept detailed daily logs with care actions, patient behaviors and incidents.

• Transported patients via wheelchair to and from rehabilitation and daily activities.
• Kept accurate records for client files and handled related paperwork.
• Adhered to company requirements for patient interactions and care standards.
• Kept detailed daily logs with care actions, patient behaviors and incidents.
• Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
• Drove clients safely to social activities and appointments.
• Maintained safety with tidy, clean and hazard-free home environments.
• Checked medication schedules and patient needs to enforce medication administration standards team-wide.
• Provided high level of physical support by lifting, adjusting and moving clients.
• Prepared nutritious meals to meet individual dietary needs for clients.
• Conferred with supervisor to discuss patient condition and medical care.
• Entertained, conversed and read aloud to keep patients mentally alert.
• Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.

• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
• Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
• Rotated merchandise and displays to feature new products and promotions.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Reconciled daily sales transactions to balance and log day-to-day revenue.

• Managed inventory control, cash control and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

***Car accident travelling to work early morning saw me re-evaluate options and eventually find work closer to home***

• Achieved regional sales objectives by coordinating sales team, developing successful strategies and servicing accounts to strengthen business relationships.
• Made onsite sales calls to prospective customers to help sales representatives close lucrative deals.
• Finalized sales contracts with high-value customers.
• Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.

• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Carried out day-day-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.